Customer support

Followed an electronic order system or order sheets to build loads using a forklift and/or electronic pallet
jack. Build wrap and stage product pallets onto the trucks for delivery.

Responsible for maintaining proper care of the client/patient, such as hygiene, feeding, medication
advocacy by way of medication and doctor visits. Household duty like chores, store runs even mail
and bill sorting. Not to mention to simply provide overall companionship. Selfless service.

Transporting passengers to and or from requested locations, on call and scheduled. Safety and rule
regulations always priority also assisted by hand if handicapped or otherwise warranted.

Organized and maintained files, correspondence, and records. Handled and frequently accessed
highly confidential and sensitive information. Initiated any follow-up action. Scheduled
appointments and decided for meetings, conferences, and travel. Received and screen telephone
calls, letters, and/or visitors. Answered routine questions and provided information related to
general department operations, policies and procedures using discretion for the nature of the
information. Handled and deescalated clientele issues. Assist with the department budget and
payroll. Track and compiles expenses. Prepare monthly expense reports. Managed four non-exempt
employees. Provide guidance for new hires and team to achieve desired goals.

Responsible for but not limited to taking customer calls and provide satisfactory answers to their
concerns, trouble shooting and resolving issues. Guiding them through steps available for them to
assess their situation personally without outsourcing. Collecting data and information to access
existing accounts and submit new ones. Implementing multitasking skills that examples patience
needed to be able to listen to and compute information simultaneously.