Client Development Manager

Remote from: Ireland
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Business Development
Employment type: Full Time,
Job posted: 26 May 2026
Apply before: 26 Jun 2026
Experience level: Midweight
Views / Applies: 25 / 3

As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence.

Financial Services
1984

AI Summary

Fiserv, a global leader in Fintech and payments, is seeking a Client Development Manager to serve as a strategic partner to key clients. The role involves leading senior-level client relationships, developing account plans, managing the sales lifecycle, and coordinating cross-functional teams to drive growth and retention. The ideal candidate has proven success in consultative sales or strategic account management in complex B2B environments, with strong commercial and analytical skills. Knowledge of payments and financial services is preferred. This position offers an opportunity to make a significant impact in a fast-paced, innovative industry.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires managing complex B2B client relationships, strategic account planning, and cross-functional coordination, demanding high-level consultative sales and commercial skills.

Salary Analysis

AI Insight The salary for this role is not specified, but based on market data for Client Development Managers in fintech, the median is around $130,000. This is competitive for the industry and location, reflecting the strategic nature of the position.

Key Skills

Consultative Sales Strategic Account Management Client Relationship Management Fintech Payments B2B Sales Cross-functional Leadership Account Planning Revenue Growth Value Realization

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Client Development Manager position at Fiserv. With over eight years of experience in consultative sales and strategic account management within the B2B technology sector, I have a proven track record of driving revenue growth and building long-term client partnerships. At my current role as a Senior Account Executive at a fintech firm, I successfully managed a portfolio of key accounts, consistently exceeding revenue targets by 20% year-over-year through structured account planning and cross-functional collaboration.

Your job description resonates deeply with my expertise in translating client business goals into impactful solutions, leading complex negotiations, and orchestrating teams to deliver measurable outcomes. I am particularly drawn to Fiserv's global leadership in payments and financial services, and I am eager to apply my skills to expand client relationships and drive innovation. I look forward to the opportunity to discuss how my background aligns with your team's goals.

Sincerely,
[Your Name]

Possible Interview Questions

Can you describe a time when you successfully expanded a key client relationship? What strategies did you use?

In my previous role, I identified an opportunity to upsell a data analytics solution to a major retail client. I conducted a deep dive into their business challenges, presented a compelling business case with quantifiable ROI, and coordinated with product and delivery teams to ensure seamless implementation. This resulted in a 30% increase in contract value and strengthened our partnership.

How do you approach account planning for a complex enterprise client?

I start by gathering client insights through stakeholder interviews, market analysis, and internal data. I then map out their strategic objectives and pain points, align them with our solutions, and create a structured plan with milestones, owners, and metrics. Regular reviews and adjustments ensure we stay on track.

Describe a situation where you had to manage a difficult client negotiation. How did you handle it?

I once negotiated a contract renewal with a client who was unhappy with pricing. I listened to their concerns, presented data on value delivered, and offered flexible payment terms while protecting our margins. We reached a win-win agreement that extended the contract for two more years.

How do you prioritize cross-functional teams to ensure client success?

I establish clear communication channels, set shared goals, and hold regular syncs. I also empower team members by clarifying roles and removing obstacles. For example, I implemented a weekly stand-up with product, delivery, and support teams to address client issues proactively.

What metrics do you use to measure client satisfaction and account health?

I track metrics like Net Promoter Score (NPS), revenue growth, renewal rates, and issue resolution time. I also conduct quarterly business reviews with clients to gather feedback and adjust strategies. This data-driven approach helps identify risks and opportunities early.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Development Manager

Job Title: Client Development Manager

What does a successful Client Development Manager do?
A successful Client Development Manager acts as a strategic partner to our clients, deeply understanding their business goals and translating them into impactful fintech solutions. You will serve as the primary commercial owner for key accounts, orchestrating cross-functional teams to deliver outcomes aligned with the speed of life. You will combine consultative sales, rigorous account planning, and data-driven insights to expand relationships, drive revenue growth, and strengthen client loyalty. You will challenge conventional thinking with integrity, always advocating for win‑win outcomes that build long-term partnerships.

What you will do:

Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction
Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence
Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations
Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits
Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance
Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans
Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes
Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

What you will need to have:

Demonstrated success in consultative sales and/or strategic account management in complex B2B environments
Proven stakeholder management and influencing skills with senior and executive-level audiences
Ability to translate client needs into commercially viable solutions, roadmaps, and delivery plans
Strong commercial and analytical skills, including building business cases and evaluating financial impact using quantitative metrics
Proficiency with Microsoft Excel, PowerPoint, and modern CRM/sales reporting tools

What would be great to have:

Knowledge of payments and financial services solutions and platforms from Fiserv or comparable fintech providers
Experience leading client-facing commercial initiatives from concept through execution in financial services or fintech
Familiarity with market dynamics, competitive landscapes, and emerging trends in digital payments and banking technology
Experience crafting compelling proposals, RFP responses, and value-realization narratives with quantified outcomes
Exposure to complex contract structures, pricing models, and deal governance in enterprise sales

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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