SDR Manager (role based in Austin, TX – relocation package available)

Remote from
USA flag
USA
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department
Sales
Employment type
Full Time,
Job posted
Apply before
2 Jul 2026
Experience level
Midweight
Views / Applies
14 / 3

About UpGuard

Comprehensive cybersecurity and vendor risk management solutions.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

UpGuard, a leader in AI-driven cyber risk management, is hiring an SDR Manager to lead and scale its US SDR team. This fully remote role based in Austin, TX, with a relocation package, involves driving pipeline generation, optimizing sales processes, and mentoring a high-performing team. The ideal candidate has proven experience in SaaS sales leadership, strong analytical skills, and a passion for cybersecurity. UpGuard offers a fast-paced, collaborative environment with AI-augmented tools to enhance productivity.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role requires proven management experience, deep expertise in sales processes, and the ability to leverage AI tools, making it challenging. The fast-paced cybersecurity environment and need to scale a team further increase difficulty.

Salary Analysis

Median Highly Competitive
$140,000
US Market
$90k – $180k
0 $198k
AI Insight The offered salary is not specified, but based on market data for SDR Manager roles in the US, the median is around $140,000. This is competitive for a senior sales leadership position in the cybersecurity SaaS sector.

Key Skills

SDR Management Sales Leadership Pipeline Generation CRM (HubSpot) Sales Analytics AI and Automation Cybersecurity Team Coaching Outbound Prospecting Sales Enablement

I am writing to express my strong interest in the SDR Manager position at UpGuard. With over 5 years of experience leading high-performing sales development teams in the SaaS and cybersecurity space, I am confident in my ability to drive pipeline growth and mentor your team to exceed targets.

In my previous role, I successfully scaled an SDR team from 5 to 15 members, implementing AI-driven outreach that increased qualified leads by 40%. I am passionate about leveraging data and technology to optimize sales processes and foster a culture of continuous improvement.

UpGuard's mission to redefine cyber risk management resonates deeply with me, and I am excited about the opportunity to contribute to a company at the forefront of AI-augmented sales. I look forward to discussing how my leadership and strategic vision can support UpGuard's ambitious growth plans.

Describe your experience managing and scaling an SDR team. What strategies did you use to increase performance?
I managed a team of 10 SDRs and scaled it to 15 by implementing a structured coaching program focusing on call scripts, email cadences, and objection handling. I used weekly 1-on-1s and data-driven dashboards to track KPIs like meetings set and conversion rates, leading to a 30% increase in qualified pipeline.
How have you used AI or automation tools to improve SDR efficiency?
I implemented an AI-powered outreach tool that personalized email sequences based on prospect behavior, resulting in a 25% higher response rate. I also used automation to score leads and prioritize high-intent accounts, saving the team 10 hours per week.
How do you ensure alignment between SDR, marketing, and sales teams?
I hold weekly alignment meetings with marketing to review campaign performance and adjust messaging. With sales, I establish a shared definition of a qualified lead and use a feedback loop where SDRs share insights from prospect conversations to refine targeting.
Walk me through how you would onboard a new SDR in your first 30 days.
First week: product training and shadowing calls. Second week: role-playing and practicing outreach. Third week: start live prospecting with close coaching. Fourth week: review performance, provide feedback, and set personal targets. I use a structured playbook and regular check-ins.
What metrics do you use to measure SDR team performance and how do you use them to drive improvement?
I track activities (calls, emails), outputs (meetings set, opportunities created), and conversion rates. I use dashboards to identify top performers and areas for improvement, then coach accordingly. For example, if email response rates drop, I revise templates and A/B test subject lines.
Who are we?
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
At UpGuard, our Sales team continues to be the engine of our growth, moving beyond simple transactions to become trusted architects of digital resilience. In an era where third-party risk is more complex than ever, we maintain a highly collaborative, consultative culture that puts the customer’s security posture above all else.
Following a record-breaking 2025 where we shattered revenue targets and expanded our global footprint, we are entering 2026 with even greater momentum. We are seeking high-energy individuals who thrive in a fast-paced, AI-augmented sales environment. If you are hungry to sharpen your craft, possess a relentless desire to win, and want to sell a platform that is actively neutralising global cyber threats, we want to talk to you.
Why are we hiring for this role?
UpGuard is seeking an experienced and results-driven SDR Manager to lead and expand our US Sales Development Representative (SDR) team. This is a fully remote role within the United States. In this pivotal role, you will be instrumental in driving pipeline generation, optimizing sales processes, and fostering a high-performing team in a fast-paced, innovative cybersecurity environment. You will leverage your expertise in sales leadership, analytics, and modern sales technologies, including AI and automation, to achieve and exceed business objectives.
Please note, this role is based in Austin, TX. A full relocation package will be available for this role.

What will you do?

  • Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market
  • Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance
  • Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making
  • Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology
  • Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy
  • Drive creative outbound and inbound prospecting across multiple buyer personas
  • Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline
  • Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale
  • Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility
  • Continuously refine playbooks, processes, and technology to improve SDR productivity and impact

What will you bring?

  • Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment.
  • Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools.
  • A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions.
  • Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team.
  • Deep understanding of sales processes, lead generation, and pipeline management.
  • Passion for technology and a keen interest in cybersecurity.
  • Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact.
  • Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities (e.g., AI-driven lead scoring, automated sequencing, conversational AI).

What will give you an edge?

  • Extensive experience scaling an SDR team in a B2B SaaS company.
  • Prior experience in cybersecurity or a related technical product.
  • Experience with sales operations and/or marketing automation software beyond just CRM.
  • Demonstrated ability to innovate and integrate new technologies (like AI) into sales development workflows.

What’s in it for you?

  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being 
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance 
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer’s leave 
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role 
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work 
  • Health Insurance: Health, dental, and vision insurance
#LI-SD1
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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