Head of Enterprise Partnership

Remote from: UK
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Business Development
Employment type: Full Time,
Job posted: 8 Jun 2026
Apply before: 8 Jul 2026
Experience level: Director
Views / Applies: 11 / 3

As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence.

Financial Services
1984

AI Summary

This is a senior leadership role at Fiserv, a global fintech and payments company, responsible for developing and executing enterprise and partner strategies across EMEA. The Head of Enterprise Partnership will negotiate complex agreements, deepen executive relationships, and drive revenue growth. The role involves coordinating cross-functional teams, designing partner programs, and monitoring commercial performance. Ideal candidates have strong commercial acumen, fintech knowledge, and experience managing partnerships across multiple markets. This position is based in the UK or Ireland with regular travel across EMEA.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight This role demands extensive experience in negotiating complex enterprise agreements, managing executive relationships across multiple markets, and deep knowledge of fintech/payments, making it extremely challenging.

Salary Analysis

AI Insight The offered salary is competitive for a senior leadership role in fintech partnerships, aligning with market rates for similar positions in the US. The role's strategic importance and cross-market responsibilities justify a compensation package at the higher end of the spectrum.

Key Skills

Partnership Development Strategic Negotiation Fintech Payments B2B Sales Channel Management Cross-functional Leadership Revenue Growth Executive Relationship Management Market Expansion

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the Head of Enterprise Partnership position at Fiserv. With over a decade of experience in fintech and payments, I have a proven track record of forging strategic partnerships that drive significant revenue growth and market expansion. My expertise in negotiating complex, multi-jurisdictional agreements and leading cross-functional teams aligns perfectly with the requirements of this role.

In my previous role as Director of Partnerships at a leading payments company, I successfully developed and executed a regional partner ecosystem that increased market share by 30% within two years. I am adept at building executive-level relationships and translating business strategies into measurable outcomes. I am particularly drawn to Fiserv's commitment to innovation and global impact, and I am eager to contribute to your continued success in EMEA.

I look forward to the opportunity to discuss how my skills and experience can drive value for Fiserv. Thank you for your consideration.

Sincerely,
[Your Name]

Possible Interview Questions

Can you describe a complex partnership negotiation you led across multiple jurisdictions? What were the key challenges and how did you overcome them?

I once negotiated a multi-year partnership with a large European bank that required compliance with diverse regulatory frameworks. The main challenge was aligning commercial terms with each country's legal requirements. I overcame this by involving legal teams early, conducting regular stakeholder meetings, and structuring the agreement with flexible clauses that could adapt to local regulations. The partnership resulted in a 20% increase in transaction volume within the first year.

How do you prioritize and manage a pipeline of partnership opportunities across different markets?

I use a scoring system that evaluates each opportunity based on strategic fit, revenue potential, resource requirements, and time to close. I also maintain regular communication with regional sales teams to stay informed about market dynamics. I typically review the pipeline weekly and adjust priorities based on corporate goals and available resources, ensuring that high-impact deals receive the necessary attention.

Describe your experience with payment technologies and how they influence your approach to partnerships.

I have deep knowledge of payment technologies like tokenization, gateway integration, and EMV standards. This expertise allows me to identify technical synergies between partners and our platform, and to structure partnerships that enhance both our and our partners' value propositions. For example, when working with a fintech startup, I was able to quickly assess their API compatibility and develop a joint solution that reduced integration time by 40%.

How do you ensure successful onboarding and enablement of new partners across different regions?

I design scalable onboarding programs that include standardized playbooks, localized training modules, and dedicated support teams. I also set clear KPIs and milestones, and conduct regular check-ins to address any issues. By creating a feedback loop, I continuously improve the process. In my previous role, this approach reduced time-to-value for new partners from six months to three months.

Can you provide an example of how you influenced cross-functional teams to achieve a partnership goal?

When launching a co-marketing campaign with a major acquirer, I needed buy-in from product, marketing, and sales. I created a detailed business case highlighting the mutual benefits and set up a joint steering committee with representatives from each team. By clearly defining roles and timelines, we launched the campaign on schedule, resulting in a 15% increase in joint customer acquisition in the first quarter.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Head of Enterprise Partnership

What does a successful Head of Enterprise Partnerships Europe Middle East Africa do?

Fiserv is a global leader in Fintech and payments enabling innovative financial services experiences that align with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our purpose is to deliver superior value for our clients through leading technology, targeted innovation, and excellence in everything we do. Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing, and deliver on the promise of one Fiserv. These values provide a foundation for us to make the right decisions and fulfil our commitments to our clients and one another.

What you will do:

Develop and execute multi‑year enterprise and partner strategies to grow revenue, wallet share and market presence across the UK, Ireland and priority EMEA markets.
Deepen strategic, executive‑level relationships and co‑develop regional roadmaps while leading co‑selling and co‑marketing initiatives tailored to local dynamics.
Negotiate and structure enterprise and channel agreements that balance customer value with Fiserv commercial and risk frameworks across multiple jurisdictions.
Shape pricing, incentives, service level agreements and commercial constructs suitable for diverse regulatory and market environments.
Equip sales and relationship teams with compelling propositions, localised pricing guidance and go‑to‑market materials to drive consistent regional execution.
Coordinate delivery across product, engineering and operations to ensure smooth onboarding, solution readiness and client success.
Design and manage scalable partner onboarding, enablement and performance programmes that accelerate time to value across markets.
Monitor commercial performance, maintain pipeline discipline and engage senior stakeholders to protect renewals and identify expansion opportunities.

What you will need to have:

Strong commercial acumen with a proven track record of negotiating complex enterprise or channel agreements and closing high‑value deals.
Demonstrable ability to manage executive relationships across multiple markets and align sales, product, operations and leadership.
Familiarity with payments, fintech or enterprise B2B technology business models across the EMEA region.
Ability to influence cross‑functional teams and translate strategy into measurable KPIs and commercial outcomes.
Location in the UK or Ireland with flexibility for regular travel across EMEA for partner and enterprise engagements.

What would be great to have:

Experience building and scaling regional partner ecosystems and channel‑led revenue motions.
Knowledge of payments technologies such as tokenisation, gateways and EMV, and regulatory environments across EMEA.
Background working with banks, acquirers or large enterprise accounts in multiple EMEA markets.
Experience with P&L stewardship, pricing strategy or commercial analytics to optimise regional margins.
MBA or relevant industry certifications.
Fluency in English; additional European languages are an advantage.
Experience designing partner onboarding, enablement and joint marketing programmes for multinational partners.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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