About this role.
Read the complete description, responsibilities, qualifications, and employer instructions before applying.
Stripe is seeking a Sales Excellence Manager to lead the transformation of its global vendor sales teams, integrating agentic AI and automation to enhance productivity and customer engagement. The role involves designing scalable sales motions, owning performance management frameworks, and partnering with operations and leadership to drive consistent results. This position requires over 10 years of experience in sales strategy or operations, with a focus on third-party vendor environments. The role offers a competitive salary and the opportunity to impact Stripe's mission of increasing internet GDP.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Cover letter sample
I am excited to apply for the Sales Excellence Manager, Global Sales Vendors position at Stripe. With over a decade of experience in sales strategy and vendor management, I have a proven track record of designing scalable sales motions and driving performance improvements in distributed sales teams.
My background includes leading AI and automation initiatives to enhance seller productivity, which aligns directly with your goal of incorporating agentic AI into vendor sales motions. I have successfully partnered with cross-functional teams to implement performance frameworks and executive reporting rhythms that provide clear visibility into program health.
I am particularly drawn to Stripe's mission of increasing the GDP of the internet and believe my skills in change management and cross-site coaching can help your vendor salesforce deliver exceptional customer experiences. I look forward to the opportunity to contribute to your team's success.
Sample interview questions
In my previous role, I led a project to revamp the outbound sales process for a 200-person vendor team. I started by analyzing current workflows and identifying bottlenecks, then incorporated AI-powered lead scoring and automated follow-ups. The result was a 25% increase in conversion rates and a 15% reduction in cycle time.
I would begin by mapping the existing sales process and identifying high-volume, repetitive tasks that can be automated. Then, I would prototype AI agents for tasks like lead qualification and personalized outreach, closely monitoring compliance with our messaging guidelines. I'd use pilot programs to gather feedback and iterate before scaling.
I've developed dashboards that track key metrics like pipeline generation, conversion rates, and customer satisfaction. I establish clear KPIs and conduct regular reviews with vendor leaders to address variances. I also create playbooks and training to standardize best practices across regions.
I focus on clear communication of the 'why' and early involvement of key stakeholders. I identify change champions within the vendor teams and provide thorough training and support. I also set up feedback loops to address concerns and demonstrate quick wins to build momentum.
I once presented a quarterly review to senior leadership where I distilled data from multiple sources into a story highlighting top-performing motions and areas for improvement. I used visual dashboards and a clear 'what, so what, now what' structure, which led to a strategic investment in a high-potential region.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Global Sales Vendors team partners with third-party external sales organizations to drive Stripe’s revenue growth and expand access to Stripe’s financial infrastructure. We design and scale the sales motions, processes, and performance frameworks that enable our vendor salesforce to deliver consistent results and exceptional customer experiences.
We work at the intersection of strategy and execution, partnering closely with Vendor Operations Managers, Sales Development leaders, and Growth Marketing teams to ensure our external salesforce reflects Stripe’s standards and priorities across every customer touchpoint.
What you’ll do
As a Sales Excellence Manager, you’ll lead the transformation of how our third-party vendor sales teams go to market — redesigning sales motions from the ground up to incorporate agentic AI, automation, and LLM agents. You’ll be the architect of a next-generation external salesforce, enabling vendor teams to deliver consistent results and outstanding customer experiences through modern, AI-powered processes.
You’ll operate at both a strategic and operational level, designing scalable sales motions, building the performance frameworks that give senior leadership clear visibility into program health, and partnering closely with Vendor Operations Managers and internal stakeholders to scale proven approaches across regions and vendor sites.
Responsibilities
- Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement
- Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles
- Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks
- Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations
- Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organizationD
- rive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions
- Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Experience in sales motion design and scalable process development for large or distributed sales teams
- Background in sales management or a sales excellence lead role, with a track record of coaching teams and driving consistent performance
- 10+ years of experience in sales strategy, sales operations, or vendor management, with demonstrated success in a third-party or outsourced sales environment
- Demonstrated ability to translate complex performance data into clear narratives and actionable recommendations for senior stakeholders
Preferred qualifications
- Experience designing or implementing agentic AI-powered sales motions, including the use of LLM agents or automation to transform sales workflows
- Background in a high-growth technology or fintech environment
- Familiarity with customer experience metrics such as CSAT and quality assurance scoring
Working remotely at Stripe
Pay and benefits
The annual US base salary range for this role is $192,700 – $289,100. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
We look forward to hearing from you
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
