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Autodesk is seeking a Senior Enterprise Renewal Representative fluent in Italian to manage renewals for their largest enterprise customers. This role involves developing and executing renewal strategies, leading commercial negotiations, and collaborating with cross-functional teams to drive predictable outcomes. The ideal candidate has 5+ years of experience in enterprise renewals or strategic account management in a SaaS environment. The position requires strong commercial negotiation skills and the ability to navigate complex customer organizations.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Senior Enterprise Renewal Representative position at Autodesk. With over 5 years of experience managing enterprise renewals in the SaaS industry, I have a proven track record of driving predictable outcomes and expanding strategic relationships. My fluency in Italian and deep understanding of complex licensing agreements make me well-suited to support Autodesk's EMEA customers.
I thrive in cross-functional environments, having collaborated with Sales, Legal, Finance, and Customer Success teams to ensure seamless renewal cycles. I am adept at identifying expansion opportunities and mitigating risks through proactive planning, which aligns perfectly with the responsibilities of this role.
I am eager to bring my expertise to Autodesk and contribute to its mission of creating a better world through innovative software. Thank you for considering my application.
Sincerely,
[Your Name]
Sample interview questions
I start by understanding the customer's business objectives and usage patterns, then align the renewal timeline with their budgeting cycle. I identify key stakeholders and their priorities, and collaborate with the Account Executive to create a tailored value proposition. I also assess potential risks and develop mitigation plans early in the cycle.
In my previous role, I managed a renewal with a global enterprise that had strict procurement policies. I prepared by gathering usage data and economic value arguments, and engaged with technical champions to demonstrate product adoption. I negotiated mutually beneficial terms, including a multi-year commitment with escalation clauses, resulting in a 15% increase in contract value and improved customer satisfaction.
I use CRM tools to track renewal dates, stages, and probability. I review the pipeline weekly with the sales team to identify at-risk accounts and adjust forecasts accordingly. I also maintain executive visibility by providing monthly reports on renewal performance and key metrics like net retention rate.
I would share insights from customer interactions on unmet needs and usage trends. Together with the AE, we can propose upsells like additional products or seat expansions. I also ensure that renewal conversations highlight value delivered to strengthen trust and open doors for additional business.
First, I'd reach out to understand their concerns and gather feedback from Customer Success and the AE. I'd then present a tailored solution, offering flexible terms or additional support to address their pain points. If needed, I'd involve executive sponsorship to demonstrate commitment and find a win-win outcome.
Job Requisition ID #
26WD95687
Position Overview
The Enterprise Renewal Representative owns the renewal strategy and execution for Autodesk’s largest and most strategic Enterprise Business Agreements (EBAs). Partnering with Enterprise Account Executives and cross-functional teams, this role drives predictable renewal outcomes, mitigates commercial risk, and identifies expansion opportunities while navigating complex customer organizations and procurement processes.
Responsibilities
- Responsible to execute the end-to-end renewal strategy for an assigned portfolio for Enterprise Customers, in collaboration with the Account teams
- Develop and execute renewal plans, ensuring timely, predictable, and profitable outcomes
- Lead commercial discussions with procurement and customer stakeholders to negotiate renewal terms
- Partner with Enterprise Account Executives to align renewal strategy with the overall account plan and support expansion opportunities
- Coordinate Deal Desk, Legal, Finance, Customer Success, Operations, and Partners
- Identify renewal risks early and drive mitigation plans to maximize customer value
- Maintain accurate pipeline, forecast, and executive visibility throughout the renewal lifecycle
Minimum Qualifications
- Strong commercial negotiation and executive communication skills
- 5+ years of experience in enterprise renewals, enterprise sales, strategic account management in a SaaS or subscription business
- Proven success managing large, complex enterprise renewals involving multiple stakeholders
- Experience working cross-functionally with Sales, Legal, Finance, and Operations
- Proficiency with CRM tools and forecast management
Preferred Qualifications
- Experience managing Enterprise Business Agreements (EBAs), Enterprise License Agreements (ELAs), or comparable strategic software contracts
- Knowledge of enterprise SaaS licensing and subscription business models
- Experience working within global, matrixed sales organizations
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Belonging
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