Senior Sales Operations Analyst – Shockwave Medical

Remote from
USA
Salary, yearly, USD
109,000 - 174,800
Department
Sales
Employment type
Full Time,
Job posted
Apply before
5 Aug 2026
Experience level
Senior
Views / Applies
34 / 0

About Johnson & Johnson

At Johnson & Johnson,โ€ฏwe believe health is everything.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This Senior Sales Operations Analyst role at Shockwave Medical (a Johnson & Johnson company) is fully remote and involves analyzing complex data to drive commercial performance. The position requires self-direction and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include reporting, compensation, quota setting, territory design, and process improvement. The role collaborates with sales, marketing, operations, and finance stakeholders. It is ideal for someone passionate about improving processes and using data to inform decision-making.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The job requires advanced analytical skills, project management, and cross-functional collaboration, with complex responsibilities like compensation and territory design, making it challenging but not the highest difficulty level.

Salary Analysis

Median Highly Competitive
USD141,900
US Market
USD85k โ€“ 160k
0 USD176k
AI Insight The offered salary range of $109,000 to $174,800 is above the typical US market range for a Senior Sales Operations Analyst, which is $85,000 to $160,000. The median salary of $141,900 is competitive and reflects the seniority and specialization in medical device sales operations.

Dear Hiring Manager,

I am writing to express my strong interest in the Senior Sales Operations Analyst position at Shockwave Medical. With over 5 years of experience in sales operations within the medical device industry, I have developed a deep expertise in data analysis, Salesforce administration, and commercial process optimization. I am particularly drawn to this role because of its focus on driving data-based decisions in a fast-paced, innovative environment.

In my previous role, I successfully led the redesign of territory allocation and compensation models, resulting in a 15% increase in sales productivity. I am proficient in PowerBI and advanced Excel, and I excel at translating complex data into actionable insights for cross-functional teams. I am eager to bring my analytical skills and process improvement mindset to support the growth of Shockwave Medical's IVL technology.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your world-class team.

Sincerely,

[Your Name]

Can you describe a time when you used data analysis to identify a sales performance issue and how you communicated your findings to stakeholders?
In my previous role, I noticed a decline in sales in a specific region. I analyzed sales data and found that the territory alignment was mismatched with market potential. I created a dashboard in PowerBI to visualize the issue and presented my findings to the sales leadership team, along with a proposed realignment. The new territories led to a 10% increase in sales within the next quarter.
How do you prioritize multiple requests from different stakeholders while ensuring accuracy and timeliness?
I use a ticketing system to track all requests and categorize them by urgency and impact. I communicate with stakeholders to set expectations and provide regular updates. I also automate recurring reports to free up time for ad-hoc analyses. For example, I automated a weekly sales report, which reduced manual effort by 20 hours per month and allowed me to focus on strategic projects.
Explain your experience with designing and implementing a sales compensation plan. What factors did you consider?
I have designed compensation plans for a team of 100 sales reps. Key factors included aligning with company revenue goals, ensuring fairness and simplicity, and motivating desired behaviors. I collaborated with finance to model costs and with HR to ensure compliance. I also included performance metrics such as quota attainment and product mix. The plan resulted in a 92% quota attainment rate and improved team morale.
Describe a complex problem you solved using Excel or PowerBI. What was your methodology?
I was asked to analyze the impact of a price change on customer retention. I extracted data from Salesforce and used PowerBI to build a model that correlated price changes with purchase frequency. I used Power Query to clean data and created measures for retention rate. The analysis showed that a 5% price increase led to a 2% drop in retention, but the revenue gain outweighed the loss. I presented this to the pricing team, who used it to make informed decisions.
How do you stay current with sales operations best practices and technologies?
I regularly attend webinars and industry conferences like the Sales Operations Summit. I am also part of a professional network where we share tips and tools. I invest time in learning advanced features of Salesforce and PowerBI through online courses. Recently, I completed a certification in Salesforce Advanced Administrator to enhance my skills.

At Johnson & Johnson,โ€ฏwe believe health is everything. Our strength in healthcare innovation empowers us to build aโ€ฏworld where complex diseases are prevented, treated, and cured,โ€ฏwhere treatments are smarter and less invasive, andโ€ฏsolutions are personal.โ€ฏThrough our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.โ€ฏLearn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Senior Sales Operations Analyst โ€“ Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.ย 

Fueled by innovation at the intersection of biology and technology, weโ€™re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team thatโ€™s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Shockwave Medical is looking for a Senior Sales Operations Analyst to join its world class team. This role is responsible for analyzing complex data, generating both conclusions and recommendations, and effectively communicating those to decision-makers. The current environment is best suited for someone with a passion for improving existing processes and who has the ability to juggle multiple priorities in a fast-paced growing organization. In this role, youโ€™ll be working with commercial leaders to drive data-based decisions and implement solutions to improve commercial performance.

Responsibilities

Analysis & Reporting

  • Interpret, self-direct, and prioritize execution of incoming requests for analysis projects.

  • Conduct analyses, develop conclusions & communicate recommendations to Sales, Marketing, Operations, and Finance.

  • Create, monitor, support and oversee reports and dashboards in Excel, Salesforce, and PowerBI.

  • Work with large data sets, glean intelligence from data, draw conclusions, and enabling recommendations to key stakeholder groups.

Core Processes & Project Support

  • Own key commercial operations initiatives including compensation, quota, business planning, reporting, territory design and other projects.

  • Exhibit advanced broad experience to develop and resolve complex models and procedures.

  • Partner with different stakeholders to build and streamline commercial operations processes.

  • Support sales, finance, and commercial operations teams by collecting and organizing data to inform and drive decisions.

  • Identify needs, develop and implement standardized tools, methodologies, and processes aimed at improving operational efficiency.

  • Provide mentorship to other analysts on specific projects

Requirements

  • Bachelorโ€™s degree in business/technical field or demonstrated relevant experience.ย MBA is a plus.

  • 10+ yearsโ€™ experience in Sales Operations, Finance, or other analytical function.

  • Ability to efficiently read in data, analyze, and present data using Python, R, or SQL a plus. Experience in medical device or other life sciences industry is preferred.

  • Utilizes education and work experience to become subject matter expert in areas of expertise and within tasks.

  • Self-motivated and able to prioritize work effectively and independently.

  • Ability to efficiently and effectively handle multiple and shifting priorities.

  • Highly organized with strong time management skills.

  • Strong attention to detail.

  • Able to generate conclusions from analyses to drive decisions and able to communicate those to diverse audiences both verbally and in writing.

  • Able to understand and clarify ambiguous stakeholder requests.

  • Able to solve complex problems with strong intellectual curiosity.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicantsโ€™ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Business Operations, Compensation Plans, Compensation Strategies, Operations Analysis, Sales Process

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Preferred Skills:

Analytical Reasoning, Coaching, Collaborative Selling, Competitive Landscape Analysis, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Market Research, Operations Management, Performance Measurement, Problem Solving, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement

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The anticipated base pay range for this position is :

$109,000.00 – $174,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Companyโ€™s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Companyโ€™s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation โ€“120 hours per calendar year
Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado โ€“48 hours per calendar year; for employees who reside in the State of Washington โ€“56 hours per calendar year
Holiday pay, including Floating Holidays โ€“13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave โ€“ 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave โ€“ 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave โ€“ 80 hours in a 52-week rolling period10 days
Volunteer Leave โ€“ 32 hours per calendar year
Military Spouse Time-Off โ€“ 80 hours per calendar year

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