Product Owner

Remote from: USA
Salary, yearly, USD: 26,000 - 32,000
Department: Product & Operations
Employment type: Full Time,
Job posted: 8 Jul 2026
Apply before: 8 Aug 2026
Experience level: Senior
Views / Applies: 28 / 2

About company

About Liberty Mutual

At Liberty Mutual, we want to help you embrace today and confidently pursue tomorrow

Insurance
1912

Actively Hiring

AI Summary

This Product Owner role is part of the Independent Agent Distribution team, focusing on creating a best-in-class sales experience through data-driven strategy and cross-functional collaboration. Responsibilities include defining product vision, managing backlog, prioritizing features, and driving alignment with stakeholders. The ideal candidate exhibits strong strategy, curiosity, analytical foundation, and comfort with ambiguity. The position requires two in-office days per week in select cities. The salary range of $26,000-$32,000 is well below market standards, potentially indicating a part-time or entry-level role.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role involves strategic visioning, stakeholder management, and data-driven decision-making, placing it at a high difficulty level.

Salary Analysis

AI Insight The offered salary range of $26,000-$32,000 is significantly below the US market median for Product Owners, which typically ranges from $90,000 to $120,000. This may indicate a part-time or entry-level position, or a data entry error.

Core Skills Required

Product Strategy Agile Methodology Stakeholder Management User Stories OKR Data Analysis Cross-functional Collaboration Product Roadmap KPI Tracking Backlog Management

Cover Letter Sample

Dear Hiring Manager,

I am thrilled to apply for the Product Owner position at your company. My background in data-driven strategy and cross-functional collaboration aligns perfectly with the role's focus on creating a best-in-class sales experience for independent agents. With a strong track record of defining product vision, managing backlogs, and driving alignment with stakeholders, I am confident in my ability to contribute to your modernization efforts.

I am particularly drawn to the opportunity to work on a highly visible team that values curiosity, tenacity, and comfort with ambiguity. My experience in using OKRs and KPIs to guide decisions ensures that I can deliver measurable impact while balancing qualitative insights with quantitative data.

I look forward to the possibility of discussing how my skills can help your team achieve its strategic goals.

Sincerely,
[Your Name]

Sample Interview Questions

How do you prioritize items in the product backlog?

I use a combination of business value, urgency, dependencies, and stakeholder input. Typically, I employ frameworks like MoSCoW or weighted shortest job first (WSJF) to align with strategic goals and ensure high-impact items are delivered first.

Describe a time you had to manage conflicting stakeholder priorities. How did you handle it?

In my previous role, two departments wanted conflicting features for a release. I facilitated a workshop to discuss trade-offs, presented data on customer impact and effort, and used OKRs to align on the highest priority. We agreed to phase the features, satisfying both in subsequent sprints.

How do you measure the success of a product or feature?

I define clear KPIs tied to business objectives, such as user adoption, retention, or revenue. I also conduct A/B testing and gather qualitative feedback. For example, for a sales tool, we tracked agent conversion rate and time-to-complete key tasks.

Can you explain how you would create a product roadmap from scratch?

I start by understanding the company vision and gathering input from stakeholders. Then I analyze user needs through research and data, identify themes, and prioritize initiatives. The roadmap is a living document that I update quarterly based on feedback and performance metrics.

How do you handle a situation where the development team estimates a story takes longer than expected?

I first assess the reason for the delay—whether it's scope creep, technical debt, or misunderstanding. I collaborate with the team to re-estimate and reprioritize if necessary. Communication with stakeholders about the impact is key, and I adjust the timeline or scope accordingly.

Description

If you’re a data-driven strategist energized by solving customer problems, spotting opportunities, and turning big ideas into real impact, you might be the perfect fit!

You’ll join the Independent Agent Distribution team, where we’re focused on creating a best-in-class sales experience that delights agents, drives new business, and sets a new market standard. As a Product Owner, you’ll partner cross-functionally to develop journey maps, define OKRs, and gather feedback that informs your roadmap.

This is a highly-visible role charged with redefining capabilities core to the thousands of Independent Agents using the new Q&I sales experience. You’ll be a core part of the team driving a significant modernization effort poised to make lasting impact, and optimizing it over time. Additionally, you will support the portfolio with cross-functional partnership to create runway for the portfolio as a whole, balancing qualitative insights and quantitative data to guide decisions, shape product vision, and drive incremental delivery.

Responsibilities

Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.
Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
Participates in squad/team demos, retrospectives, and all other ceremonies.
Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.
Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
Drives alignment with stakeholders to understand the impact that their products’ regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

Ideal candidate will have:

Strong strategy and visioning: To become independent agents’ carrier system of choice, you dream big and act boldly by listening to agents, incorporating business objectives, and articulating a clear strategy.
Curiosity and tenacity: You deeply understand opportunities and rally cross-functional teams to execute.
Analytical foundation: Data informs and supports your work, and you recognize that a data-driven mindset is imperative to identifying and solving problems at scale.
Comfort in ambiguity: You are a self-starter and a leader, impacting outcomes through collaboration.
Stakeholder management: You are a strong storyteller with the ability to influence both executive and technical audiences.

This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.

Qualifications

Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
Master’s degree preferred
High level of proven business expertise needed to set clear priorities for product and understand business value impacts
Develops strong stakeholder relationships and influencing across multiple organizational boundaries
Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
Ability to lead varied audiences through census building
Proven experience with Agile practices and expectations
Comfortable with making decisions with some level of uncertainty
Strong communication skills, both written and verbal
Knowledge of insurance industry preferred
Knowledge of relevant products and portfolio strongly preferred
Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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