About this role.
This is a fully remote Entertainment Travel Consultant position with BCD Australia, focused on serving major clients in the music, advertising, TV, and film industries. The role involves planning and selling travel services, managing flight reservations and ticketing, handling complex itineraries, and providing proactive assistance with confidentiality. The ideal candidate has solid GDS Sabre knowledge, strong communication skills, and the ability to remain calm under pressure. BCD offers flexible working hours, generous vacation days, and global career opportunities.
Role DNA
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Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my enthusiastic interest in the Entertainment Travel Consultant position at BCD. With over five years of corporate travel consulting experience and advanced proficiency in GDS Sabre, I have successfully managed complex itineraries for high-profile clients in the media and entertainment sectors. My ability to remain composed under pressure and maintain strict confidentiality ensures seamless travel experiences for talent and production teams.
I am particularly drawn to BCD's global reach and commitment to sustainability, and I would welcome the opportunity to bring my expertise in handling group movements and intricate flight reissues to your team. I am confident in my capacity to deliver exceptional service while contributing to the collaborative and diverse culture BCD fosters.
Thank you for considering my application. I look forward to the possibility of discussing how my skills align with the needs of your Entertainment division.
Sincerely,
[Your Name]
Sample interview questions
I have used Sabre daily for over 5 years, handling complex itineraries that involve multiple segments, different airlines, and international travel. I am comfortable with all ticketing procedures, including reissues, exchanges, and split ticketing. For example, I once managed a 15-city music tour for an artist, coordinating flights, ground transport, and hotels, while handling frequent last-minute changes efficiently.
I remain calm and prioritize solving the issue quickly. I immediately rebook alternatives, contact the client with clear options, and ensure all changes are synced with ground arrangements. I also proactively monitor for potential disruptions and have backup plans in place. In one case, a sudden airline strike required rebooking an entire crew; I secured alternative flights within hours while keeping all stakeholders informed.
I managed travel for a well-known actor who was filming in a remote location. I ensured all bookings were made under pseudonyms or corporate codes, avoided sharing any details with unauthorized personnel, and used private notes in the PNR for special requests. I never discussed the itinerary with anyone outside the immediate team, even when colleagues asked casually.
I use a combination of tools and organizational methods. I create a detailed checklist for each traveler, set reminders for ticketing deadlines, and maintain a shared calendar with all key milestones. I also communicate clearly with clients about timelines, and I regularly review the queue to handle urgent requests first. This approach ensures no detail is overlooked, even during peak travel seasons.
I have always been passionate about the entertainment industry and understand its unique demands, such as tight schedules, high expectations, and the need for discretion. My experience with corporate travel, combined with my ability to handle complex group movements and my knowledge of industry-specific regulations, makes me well-suited. I am excited to apply my skills to support creative professionals and contribute to BCD's renowned entertainment practice.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Entertainment Travel Consultant (Remote)
This is a full time permanent position with BCD Australia
If you are based in Sydney NSW, then this role is hybrid
We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division in Australia. This is a fast-paced and excisting role and would suit someone who has a passion for entertainment travel, as our clients are major players in the Music, Advertising, TV and Film industries.
As an Entertainment Travel Consultant, you will
- Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
- Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
- Fully service all enquiries, requests, bookings and ticketing to BCD standards
- Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
- Be able to work well and remain calm under pressure, with excellent attention to detail
- Anticipate and provide proactive assistance on potential challenges that may arise for the client
- Understand and accurately support talent movements with confidence and confidentiality
- Be able to manage location and large group movements and confidently manage multiple complex itineraries
- Willingly support team members within and across teams
- Understand and accurately apply travel supplier rules
- Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
- Perform other duties as assigned
About you
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Knowledge of travel industry system GDS Sabre
- Strong verbal and written communication skills in English
- Proven ability to handle multiple priorities simultaneously
- Willingness to flex from time to time on roster start and finish times
- Ability to work independently, exercising discretion and judgement
- Demonstrated professional customer service skills
- Must have full working rights in AU
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
- https://www.bcdtravel.com/blog/
- https://www.linkedin.com/company/bcd-travel/
- https://www.instagram.com/bcdtravel/
- https://www.facebook.com/bcdtravel/
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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