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Service Solutions Sales Account Manager

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Opportunity details

About this role.

AI Summary

This field sales role at Philips focuses on selling service solutions for healthcare products to key accounts, including imaging systems, ultrasound, and multi-vendor services. The account manager will build partnerships with internal teams and customers, drive revenue growth, and meet order intake targets. The position requires 5+ years of healthcare sales experience and a bachelor's degree, with up to 40% travel. Salesforce CRM is used for forecasting and pipeline management. Total target earnings range from $162,250 to $192,000 annually plus a company vehicle.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role demands extensive healthcare sales experience, a multi-product portfolio, and quota-driven performance, making it challenging. Coordinating with internal and external stakeholders adds complexity.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive
$177,125
US market range$100k–$200k
AI insightThe target earnings of $162,250-$192,000 (median $177,125) are competitive for a senior healthcare service sales role. This is in line with US market ranges for similar positions, which typically span $100k-$200k depending on territory and experience. The total compensation package also includes a company vehicle, 401k match, and other benefits, making it attractive.

Core skills

Skills and capabilities most closely associated with this opportunity.

Cover letter sample

Dear Hiring Manager,

I am excited to apply for the Service Solutions Sales Account Manager position at Philips. With over five years of healthcare sales experience and a proven track record of exceeding revenue targets, I am confident in my ability to drive key partnerships and grow service revenue for your accounts.

My background includes managing complex sales cycles, collaborating with cross-functional teams, and leveraging Salesforce CRM to forecast and close deals. I have consistently identified opportunities that align customer needs with service solutions, leading to long-term client loyalty.

I am particularly drawn to Philips' mission of improving lives through health technology, and I would be honored to contribute to your team. Thank you for your consideration.

Sincerely, [Your Name]

Sample interview questions
Can you describe your experience selling healthcare service contracts or capital equipment?

I have over six years in healthcare sales, including selling service agreements and imaging equipment maintenance. I worked with hospital administrators and clinical staff to understand their needs and demonstrated how our service solutions reduced downtime and improved patient care, resulting in a 20% growth in my service contract portfolio.

How do you manage a complex sales cycle with multiple stakeholders?

I map out the decision-making process and build relationships with key influencers, users, and budget holders. I tailor communication and value propositions to each audience, ensuring all concerns are addressed, and I drive the group toward a consensus while maintaining momentum toward a close.

How do you use Salesforce CRM to forecast accurately?

I diligently log all activities and opportunities, update stages based on real pipeline movement, and review metrics such as win rates and average deal cycle length. This allows me to provide accurate forecasts and identify risks early, enabling proactive adjustments to my sales plan.

Describe a time you exceeded a sales quota.

In my previous role, I exceeded my annual quota by 35% by focusing on upsell opportunities within existing accounts. I identified unused service features and developed educational sessions for clients, leading to increased contract value and high customer satisfaction.

How do you handle objections from customers about the cost of service solutions?

I emphasize the total cost of ownership and ROI. I present data showing how proactive service can extend equipment life and reduce unexpected repair costs. By quantifying the value and offering flexible options, I transform cost concerns into a business case for investment.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.

Job Title

Service Solutions Sales Account Manager

Job Description

You have the opportunity to represent Philips by developing and driving key partnerships both internally with Philips Healthcare counterparts (marketing, service, support, education, legal etc.) and externally with customers within the given accounts to achieve order intake and to drive revenue growth against a set of annual targets.

Your role:

  • Meeting or exceeding monthly orders volume for full portfolio, including Imaging Systems, Ultrasound, Multi-Vendor Services, POS, billable Conversions, warranty conversions, clinical education and Performance Bridge.

  • Understanding and managing the business and driving the execution of account based sales plans and account strategies to achieve assigned targets.

  • Identifying opportunities that benefit the customer by listening attentively and adjusting to fit the audience and the message.

  • Collaborating with cross-functional partners and Zone Leadership to own the service forecast and gain sales strategy alignment.

  • Utilizing Salesforce.com CRM to accurately forecast, effectively ensure data integrity, generate timely accurate quotes and drive success rates.

You’re the right fit if:

  • You’ve acquired 5+ years of healthcare field sales experience.

  • You have a Bachelor’s degree or 3+ years with a Master’s degree; or equivalent work experience.

  • Ability to work with prospects to develop strong business solution cases coupled with solid closing skills.

  • Results-oriented approach, high energy, balanced with a “take charge” attitude with teamwork and collaboration.

  • Ability to travel up to 40% of the time.

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $162,250 to $192,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. 

Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Orlando, Jacksonville, or Gainesville, FL.

#LI-PH1 

#LI-Remote

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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