About this role.
Huntress seeks a Channel Account Manager II to grow, retain, and deepen relationships with service-provider partners in Ireland. The role owns expansion and renewal outcomes, using a consultative approach to improve adoption, customer satisfaction, and partner loyalty. This is an individual-contributor sales role with quota accountability and significant stakeholder-management responsibilities. The successful candidate will bring MSP and cybersecurity-market knowledge, CRM discipline, and practical use of AI tools for account preparation and follow-up.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader EU market for similar roles.
Core skills
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Sample interview questions
I segment accounts by renewal risk, product adoption, growth potential, and stakeholder coverage. I then create account plans with measurable next steps, align recommendations to the partner's business objectives, and maintain a consistent cadence to progress expansion opportunities.
I would first diagnose the adoption gap through usage data and conversations with technical and business stakeholders. From there, I would jointly define the desired outcome, remove enablement or process barriers, and establish a success plan with milestones that demonstrate value to the partner and its customers.
I would track net and gross dollar retention, renewal rate, expansion pipeline, product adoption, partner engagement, stakeholder coverage, forecast accuracy, and partner satisfaction. These measures balance short-term revenue performance with the health of long-term partner relationships.
I would address the concern directly and seek to understand the underlying business, technical, commercial, or service issue. I would quantify Huntress's value against the partner's objectives, coordinate internal resources where needed, and build a clear mutual action plan that resolves risks before the renewal deadline.
I use AI to accelerate meeting preparation, summarize calls, organize follow-ups, and identify themes across account notes. I validate outputs against CRM records and my own judgment, protect confidential information, and ensure that relationship decisions remain grounded in accurate partner context.
Reports to: Manager, Channel Account Management
Location: Remote Ireland
Compensation Range: €69,600 base and €46,400 commission with an OTE of 116,000 and equity
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses – not just the 1% – with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 5M+ endpoints and 14M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do:
You know how to turn partner relationships into durable growth. In this role, you will help drive expansion, retention, and long-term partner loyalty by showing up as a trusted advisor who understands what partners need to succeed with Huntress. You are outcome-obsessed in the way that matters here. You care about net dollar retention, gross dollar retention, partner satisfaction, and whether your work actually helps partners deliver stronger cybersecurity outcomes to their customers.
As a Channel Account Manager, you will build trust across multiple contacts inside each partner account and create value that reflects Give More Than We Take. You will use candor to guide direct, useful conversations about opportunities, risks, and next steps. This is a high-impact, high-visibility individual contributor role where success comes from staying close to your partners, spotting room to grow, and following through.
Responsibilities:
- Achieve and exceed quota based on expansion performance and renewal outcomes.
- Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty.
- Build and maintain strong relationships with multiple stakeholders across assigned partner organizations.
- Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners.
- Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment.
What You Bring to the Team:
- 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
- Strong knowledge of the MSP space, preferably in the cybersecurity industry.
- Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
- A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
- A strong bias to action and the ability to get things done efficiently and effectively.
- Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.
What We Offer:
- 100% remote work environment – since our founding in 2015
- New starter home office set-up allowance (€480)
- Generous personal leave entitlements
- Digital monthly reimbursement (€111)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
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