About this role.
Commvault is hiring a Channel Sales Engineer to provide technical pre-sales leadership for its SHI partnership and enterprise accounts. The role translates customer business and infrastructure requirements into data protection, cyber-resilience, backup, recovery, migration, and cloud solution designs. Responsibilities include discovery, technical account planning, demos, proofs of concept, sizing, executive presentations, partner enablement, and cross-functional sales support. Candidates need substantial software or storage industry experience, strong consultative selling ability, infrastructure expertise, and the ability to work autonomously while traveling up to 50%. Ideal candidates are based in Austin, Texas, or New Jersey and have experience working with SHI.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would align with the account team and SHI stakeholders on the business objective, then conduct discovery across recovery requirements, existing architecture, security risks, operational pain points, compliance needs, and success criteria. I would document stakeholders, technical gaps, decision process, and measurable outcomes before recommending an architecture and validation plan.
I would first define mutually agreed success criteria, scope, timeline, owners, test workloads, and exit criteria. During the POC, I would validate deployment, protection policies, recovery performance, integrations, security controls, and operational usability, then present the results against the customer's stated business and technical goals.
I focus on business impact rather than product features: downtime exposure, recovery confidence, regulatory risk, operational continuity, and total cost of ownership. I use the customer's environment and risk profile to connect resilient backup and recovery capabilities to measurable outcomes such as reduced recovery time, lower risk, and stronger governance.
I clarify the specific concern and determine whether it relates to capability, cost, implementation risk, or prior experience. I respond with relevant evidence, differentiated technical value, and, when appropriate, a targeted demonstration or POC test rather than making broad claims about competitors.
I would use a disciplined account and opportunity framework in Salesforce, prioritizing opportunities by business value, technical risk, stage, and next actions. I would establish account plans, schedule regular alignment with sales and channel partners, engage specialists early, and communicate risks and resource needs clearly to management.
Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
- Commvault does not conduct interviews by email or text.
- We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
The SHI Channel Sales Engineer (SE) is a technical sales support position responsible for arranging pre-sales engagement to current and prospective clients. The position requires a strong technical leader who understands how their decisions impact and influence the customer’s bottom line while driving revenue for Commvault.
The SHI Channel SE must be seen as a trusted advisor at all levels within an account (C-Suite, technical partners, etc.), as well as be a team leader, mentor, guide, and chip into overall success of Commvault. The Channel SE drives or supports complicated sales opportunities by translating business requirements into solution technical requirements; coordinating technical expertise; sizing, defining delivery and deployment approach, timeline, and required resources; coordinating demonstrations and proof-of-concept; and supporting internal deal acceptance.
**Ideal candidates will either live in Austin, TX or NJ and have experience with SHI**
What you’ll do…
- Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and SE Manager. SE will as well develop new opportunities within the assigned territory.
- Anticipate technology trends and successfully build positive relationships with external partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.
- Adopt calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with anyone or all of Commvault products.
- Proactive in establishing relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers using Commvault Target Account Selling methodology for both open opportunities and ongoing customer happiness.
- Distill the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products.
- Collaborate with the creation and presentation of a case to any and all business sponsors (i.e., C-level executives, technical partners, etc.) in support of the Commvault solution.
- Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demo’s, pilots, “proof-of-concepts”, etc.
- Actively participate in all Sales and regional meetings, QBRs, making valuable contributions and technical leadership on all topics (field marketing, qualifying, etc.).
- Provide technical expertise and enablement support for the channel and alliance partners as needed.
- Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc.
- Keep senior management and relevant internal groups well informed of key issues and changes which may impact encouraged business results through business reviews and Salesforce.com documentation.
- Assist with potential product or process improvements to appropriate internal groups and participate where vital in formulating innovative solutions.
Who you are…
- 5+ years in the software or storage industry; 3+ years of proven experience serving in a pre-sales sales engineer role.
- Demonstrates solid experience delivering, presenting, selling, supporting assigned Enterprise /Commercial Clients and/or territories.
- Provides strong competitive knowledge
- Proven strong experience selling, conducting Proof of Concept, architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.).
- Work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands.
- Experienced in participating in and establishing teams of specialists to support customers and sales cycles to successful outcomes.
- Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance)
- Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud.
- Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc.
- Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud, hyper-convergence, etc.
- Requires strong consultative selling skills which pair product expertise with business and industry foresight. Solid experience with case creation and TCO modeling are definite pluses.
- Success penetrating and managing a minimum of three major accounts (Fortune 500-1000).
- Ability to work in an organized, procedural manner using tools such as Salesforce.com to facilitate process and information organization.
- BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred.
- Sales methodology experience (MEDDIC, TAS, SPIN, Solution Selling, Challenger, etc.)
- Able to work remotely and autonomously
- Travel up to 50%
Meet the Hiring Manager: David Langley – Senior Director, Sales Engineering
You’ll love working here because:
- High income earning opportunities based on self performance
- Opportunity for Presidents Club
- Employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Generous competitive benefits supporting your health, financial security, and work-life balance
Ready to #makeyourmark at Commvault? Apply now!
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Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.
Pay Range
$93,500—$182,850 USD
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
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