About this role.
This is a remote, on-demand Korean-English audio/video interpreter contract role supporting limited-English-proficient individuals across varied settings. The interpreter answers inbound calls, facilitates accurate communication through a web-based platform, and provides professional customer service. Success requires full fluency in Korean and English, strong confidentiality practices, and reliable technical readiness in a quiet, secure workspace. Prior professional interpreting experience and credentials such as CMI or CCHI are preferred.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I listen for the speaker’s complete thought, interpret the meaning rather than translating word-for-word, and maintain the original tone and register. When clarification is necessary, I ask concise, neutral questions and avoid adding my own interpretation.
I follow the applicable code of professional conduct, interpret only what is said, and never discuss or retain call information. I also use a private, secure workspace and ensure that no unauthorized person can hear the conversation.
I would request clarification from the speaker in a professional and impartial manner, then interpret the clarified information accurately. I would not guess or substitute terminology that could change the meaning.
I maintain a quiet, private area with reliable internet, a tested headset and camera, and access to the required web platforms. Before availability periods, I verify my equipment, connectivity, and environment so I can respond promptly to inbound calls.
I politely explain that my role is to facilitate communication rather than provide advice or advocate for either party. I interpret the request faithfully and, if appropriate, direct the parties to communicate with each other or the relevant professional.
Overview:
As an audio/video interpreter for Korean in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Korean
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
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