I am a client relationship and business operations professional with more than 14 years of experience in Spanish banking. I have managed corporate and SME client portfolios, built long-term relationships, and acted as a trusted main point of contact for business owners and senior professionals.
I am experienced in understanding client needs, handling urgent and complex requests, and coordinating effectively with risk, operations, and specialist teams. I communicate complex financial, procedural, and documentation requirements clearly and follow cases through to completion.
My banking background includes financial statement analysis, credit-risk assessment, financing proposals, investment-related advisory support, and negotiation of financing terms. I am comfortable balancing client expectations with internal policies, regulatory requirements, and risk considerations.
I also hold a law degree and have earlier experience in administrative and civil legal work. This background has strengthened my attention to confidential documentation, compliance, case management, and structured problem solving.
I relocated to Germany in 2023 and am now available immediately for a full-time international role. I am seeking opportunities in customer support, account management, client relations, or business operations, particularly in English- and Spanish-speaking teams.
I bring native Spanish, upper-intermediate English, basic German, and a practical, service-oriented approach to supporting clients and internal stakeholders.
