Regional Account Manager, APAC

Remote from: APAC, China
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Sales
Employment type: Full Time,
Job posted: 10 Jun 2026
Apply before: 10 Jul 2026
Experience level: Midweight
Views / Applies: 17 / 6

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

BCD Travel is seeking a Regional Account Manager for APAC to manage client accounts, drive profitability, and oversee regional coordination. The role involves contract negotiation, implementation, business consolidation, and building relationships with key decision-makers. Candidates need travel management experience, strong communication in English and Mandarin, and skills in cross-functional team management. The position offers flexible work, growth opportunities, and a focus on sustainability.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires extensive experience in travel account management, cross-functional team leadership, and strategic client management, which are challenging skills to master.

Salary Analysis

AI Insight The offered salary is not specified, but the market range for a Regional Account Manager in the US typically falls between $60,000 and $130,000, with a median around $90,000. Given the APAC focus and required language skills, the role may command a premium.

Key Skills

Account Management Business Travel Client Retention Contract Negotiation Cross-functional Teams KPI Reporting Sales Strategy Stakeholder Management Mandarin Fluency Travel Technology

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the Regional Account Manager, APAC position at BCD Travel. With over 8 years of experience in business travel account management, I have successfully managed regional client portfolios, negotiated contracts, and driven revenue growth. My fluency in English and Mandarin, coupled with my deep understanding of travel industry technologies, enables me to effectively collaborate with global teams and key decision-makers across APAC.

I am particularly drawn to BCD's commitment to sustainability and innovation. I have a proven track record of implementing strategic business plans that optimize client satisfaction and profitability. I am confident that my leadership in cross-functional teams and ability to exceed KPIs will contribute to BCD's continued success.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills align with BCD's goals.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe your experience managing a regional account portfolio in the travel industry?

I have managed a portfolio of APAC clients for a global travel management company, overseeing contract negotiations, implementations, and quarterly business reviews. I increased client retention by 15% by developing strategic account plans and proactively addressing issues.

How do you approach building relationships with key decision-makers in a new region?

I start by researching the client's organizational structure and industry trends. I schedule introductory meetings to understand their pain points and goals, then follow up with tailored solutions. I maintain regular communication and provide value through insights and data-driven recommendations.

Tell us about a time you successfully up-sold or cross-sold services to an existing client.

At my previous company, I identified that a client's travel spend was high but they weren't using our data analytics tools. I demonstrated ROI through a pilot program, resulting in a 20% increase in service adoption and $500K in annual savings for the client.

How do you manage cross-functional teams to implement new client solutions?

I establish clear goals and timelines, assign roles based on strengths, and hold regular check-ins. I facilitate communication between departments like IT, operations, and finance to ensure alignment. For a recent implementation, I coordinated with 5 teams and delivered the project 2 weeks early.

What strategies do you use to ensure profitability in a regional account?

I analyze financial data to identify cost-saving opportunities, negotiate better supplier contracts, and optimize service delivery. I also focus on revenue growth by bundling services and encouraging adoption of premium tools. In one account, I increased margin by 10% within a year.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Regional Account Manager, APAC (Hybrid)

Full time – China, Hongkong

As a Regional Account Manager, you are responsible for managing a single client account or portfolio of a regional account(s) to include but not limited to client retention, contract negotiation, implementation, business consolidation, sales of products and services, financials, business planning, and reviews, establishing relationships with key decision makers in multiple regions, and staff development. You’ll report to global program management.

As a Regional Account Manager, you will

Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives
Manage new business implementations, working closely with the implementation team to ensure client expectations are met
Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans
Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs
Identify and assist in the selection of technology tools and processes to produce desired results
Establish and maintain relationships with key customer decision-makers in the region
Perform client business reviews and deliver regular financial reporting to all stakeholders

About you

Prior travel management company or related business travel account management experience desired
Experience implementing and managing large market or regional clients
Thorough knowledge of business travel account management and operations
Adept with travel industry technology and processes
Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships
Knowledge of creating business plans and managing business/client strategies
Previous experience in managing cross-functional work teams
Effective presentation skills in terms of development and delivery
Highly proficient in spoken and written English and Mandarin

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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