Customer Development Manager, CVS

Remote from
USA
Salary, yearly, USD
109,600 - 155,000
Employment type
Full Time,
Job posted
Apply before
2 Aug 2026
Experience level
Midweight
Views / Applies
108 / 6

About Colgate-Palmolive

To provide the healthiest mouth, the happiest pet and the greatest possibilities for people everywhere.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This role is for a Customer Development Manager at Colgate-Palmolive, focused on the CVS account. The manager will own the P&L, develop customer strategies, and lead a team to drive sales and profitability. This position requires a bachelor's degree and 5+ years of sales experience, with an MBA and CPG background preferred. The role is based in the Northeast region with travel to New York and CVS headquarters. The compensation includes a competitive salary range of $109,600 - $155,000.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight Requires 5+ years experience, P&L ownership, and strategic planning with cross-functional teams, making it a challenging role. The need to manage both internal and external stakeholders adds complexity.

Salary Analysis

Median Highly Competitive
USD132,300
US Market
USD100k – 160k
0 USD176k
AI Insight The offered salary range of $109,600 - $155,000 is competitive for a Customer Development Manager in the CPG industry, with the median of $132,300 aligning well with market rates. The role includes additional benefits like bonuses and profit-sharing.

Dear Hiring Manager,

I am excited to apply for the Customer Development Manager position at Colgate-Palmolive, focusing on the CVS account. With over 5 years of sales experience in the CPG industry and a proven track record of driving revenue and market share, I am confident in my ability to deliver results for your team.

My expertise includes developing and executing customer strategies, analyzing syndicated data from Nielsen and IRI, and managing P&L to maximize profitability. I have strong leadership skills and experience coaching teams to achieve goals.

I am particularly drawn to Colgate-Palmolive's commitment to innovation and sustainability. I look forward to the opportunity to contribute to your success and grow professionally in this role.

Sincerely,
[Your Name]

Describe your experience managing a large retail account like CVS. What strategies did you implement to drive growth?
In my previous role, I managed a key drugstore account where I developed joint business plans focusing on category management and promotional optimization. I used Nielsen data to identify trends and implemented targeted promotions that increased our market share by 5% within a year.
How do you approach P&L management for a customer account? Give an example of how you improved profitability.
I regularly review financial reports to track spending against budget. At my last job, I identified inefficiencies in trade promotion spending and reallocated funds to higher-ROI activities, resulting in a 10% improvement in profitability without sacrificing volume.
How would you coach a junior team member to improve their sales performance?
I would start by observing their current approach and providing constructive feedback. For example, I once mentored a new hire on presenting data-driven insights to buyers by role-playing and sharing best practices on using Nielsen data to support their recommendations.
Explain a time you had to negotiate with a customer to achieve a win-win outcome.
I negotiated a promotional calendar with a retailer who wanted deep discounts. I proposed a tiered promotion structure that protected our margins while still offering value to the retailer, and we both saw increased sales and improved relationships.
How do you use syndicated data (e.g., Nielsen/IRI) to inform your strategy?
I use syndicated data to analyze category trends, brand performance, and competitive landscape. For instance, I identified a declining category segment and shifted our focus to a growing subcategory, which increased our sales by 15% over the next quarter.

No Relocation Assistance Offered
Job Number #173740 – New York, New York, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.

As the Customer Development Manager – CVS, you will have ownership & responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will formulate and execute our strategic plakn to ensure you reach maximum volume, profitability and customer service. You’ll work with your team and cross-functional touchpoints, and develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

This is a field based role based in the Northeast region. This person will need to travel as needed to our office in Park Avenue and to the CVS office in Woonsocket, RI. 

Responsibilities:

  • Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
  • Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams—fostering a culture of trust and integrity.
  • Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
  • Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions.
  • Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre- and post-program evaluations, and lessons learned to optimize future strategies.
  • Lead and own the rollup of the monthly financial discipline process for CVS across total CP business.
  • Lead the team to analyze and report on account-specific business trends, including brand performance, pricing, promotion activity, and trade developments.
  • Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).

Required Qualifications:

  • Bachelor’s Degree
  • 5+ years of experience in sales or closely related roles
  • Experience utilizing syndicated data sources (Nielsen, IRI)
  • Proficiency in Microsoft Office or Google Suite (Sheets, Slides, Docs)
     

Preferred Qualifications:

  • MBA degree
  • Background in consumer packaged goods (CPG)
  • Direct experience with CVS or other retailers in Healthcare/Drug environment
  • Experience with broker management

Compensation and Benefits
Salary Range $109,600.00 – $155,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee’s hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
#LI-Remote

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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