We're on a mission to make healthcare work for all of us

Hospital & Health Care
2014

AI Summary

Maven Clinic is hiring a Channel Solutions Associate for a part-time contract role, focusing on project management for channel initiatives like pipeline automation and provider credentialing. The role involves coordinating with cross-functional teams (Product, Engineering, Clinical, Sales) to deliver exceptional outcomes. Ideal candidates have 3-5 years of experience in client delivery or project management, strong communication skills, and comfort with ambiguity. This remote position requires US work authorization and offers $40-$50 per hour for 20 hours per week over 16 weeks. The mission-driven organization is a leader in women's and family healthcare.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires 3-5 years of experience and coordination across multiple teams, but is not a senior or leadership position, resulting in moderate difficulty.

Salary Analysis

AI Insight The offered salary range of $80,000-$100,000 (full-time equivalent) is competitive for the role and industry. However, as this is a part-time contract position, actual compensation is prorated accordingly.

Core Skills Required

Project Management Operations Healthcare Digital Health Client Delivery Stakeholder Management Cross-functional Collaboration Process Improvement Data Analysis Salesforce

Cover Letter Sample

I am writing to apply for the Channel Solutions Associate position at Maven Clinic. With over four years of experience in project management and operations within healthcare technology, I have successfully driven cross-functional initiatives and improved client delivery processes. Your mission to make healthcare work for all resonates deeply with me, and I am eager to contribute to Maven's channel growth. I thrive in fast-paced environments and am comfortable navigating ambiguity to achieve results.

Thank you for considering my application.

Sample Interview Questions

Can you describe a time when you managed a project with multiple stakeholders?

In my previous role, I coordinated a provider credentialing project involving clinical, legal, and sales teams. I established clear timelines, held weekly check-ins, and addressed bottlenecks promptly, resulting in a 20% reduction in credentialing time.

How do you prioritize tasks in a fast-paced environment?

I use a combination of urgency and impact assessments, often leveraging tools like Asana to track dependencies. I also communicate with key stakeholders to align on priorities and reassess as needed.

What experience do you have with healthcare or digital health platforms?

I have worked with health plan data and used Salesforce for tracking client interactions. Additionally, I have supported the implementation of a telehealth platform, ensuring compatibility with existing systems.

Describe a situation where you had to resolve a conflict between team members.

During a project, two teams disagreed on the approach for data integration. I facilitated a meeting where each side presented their case, and we collaboratively developed a hybrid solution that met both teams' needs.

Why are you interested in working at Maven Clinic?

I admire Maven's mission to make healthcare accessible and equitable. The opportunity to work in a high-growth environment on impactful channel initiatives aligns perfectly with my career goals and values.

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
TIME 100 Most Influential Companies (2023)
Fast Company Most Innovative Companies (2020, 2023)
Built In Best Places to Work (2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
Fast Company Best Workplaces for Innovators (2022)
Built In LGBTQIA+ Advocacy Award (2022)

We’re looking for a proactive, detail-oriented Project Manager who thrives in a fast-paced environment and is passionate about delivering exceptional outcomes. As a Channel Solutions Associate, you’ll support operational initiatives across our channels, including growth initiatives and AI. You’ll serve as a central point of coordination—managing timelines, aligning stakeholders, and delivering with excellence. This role offers the opportunity to work cross-functionally with internal teams and shape the way Maven expands through our channels.
What you’ll do:

Project manage channel initiatives – such as pipeline automation and provider credentialing
Serve as the point of contact for project status updates, open issues, and escalation management
Collaborate across teams (Product, Engineering, Clinical, Sales) to resolve issues and drive seamless client experiences

What you bring:

3-5 years of experience in client delivery, operations, project management, or a related field
Exceptional communication and interpersonal skills—comfortable interfacing with both internal stakeholders and external clients
Strong organizational and project management capabilities, with a sharp attention to detail
A proactive, entrepreneurial spirit—you’re comfortable with ambiguity and energized by problem-solving
Bachelor’s degree or equivalent experience

Bonus if you have:

- Knowledge of the healthcare ecosystem, particularly health plans and digital health platforms
- Familiarity with tools like Claude, Salesforce, Looker
- Experience working in a high-growth or startup environment

The base salary range for this role is $40 – $50 per hour, 20 hours per week for 16 weeks starting as soon as possible. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].

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