Communications and Change Lead, Global Trade Service

Remote from: USA
Salary, yearly, USD: 119,600 - 149,400
Department: Business Development
Employment type: Full Time,
Job posted: 20 Jul 2026
Apply before: 20 Aug 2026
Experience level: Senior
Views / Applies: 137 / 5

Creating a safer, sustainable, productive and connected future

Actively Hiring

AI Summary

TE Connectivity is seeking a Communications and Change Lead to support the Global Trade Services (GTS) organization. The role involves developing communication strategies, leading change management efforts, and creating content for enterprise initiatives. The position requires building strong relationships across teams and aligning stakeholders to drive adoption of GTS priorities. It reports to the GTS PMO Learning & Talent Development Manager and partners closely with leaders and cross-functional teams. This is a strategic role that focuses on both internal communications and organizational change.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires strategic thinking, stakeholder influence, and change management expertise, but is not overly technical or specialized, placing it at a moderate difficulty level.

Salary Analysis

AI Insight The offered salary range of $119,600 to $149,400 is competitive and aligned with market standards for a mid-to-senior level Communications and Change Lead role. The median of $134,500 is within the typical range of $80,000 to $180,000 for similar positions in the US.

Core Skills Required

Communication Strategy Change Management Stakeholder Alignment Content Development Leadership Communications Employee Engagement Campaign Management Town Hall Planning Learning & Development Audience Segmentation

Cover Letter Sample

I am excited to apply for the Communications and Change Lead position within the Global Trade Services organization at TE Connectivity. With over eight years of experience in strategic communications and change management, I have successfully driven adoption of enterprise initiatives by developing clear messaging and engaging stakeholders across diverse teams.

In my previous role, I led communication strategies for global projects, including town halls, leadership messaging, and training rollouts. I excel at translating complex topics into accessible content and measuring effectiveness to continuously improve. My ability to build strong relationships and align stakeholders with organizational goals aligns perfectly with the requirements of this role.

I am particularly drawn to TE’s commitment to creating a safer, sustainable world. I am eager to contribute to the GTS team by ensuring that communications and change efforts support the organization’s priorities. Thank you for considering my application.

Sample Interview Questions

Can you describe a time when you led a change management initiative that faced resistance? How did you address it?

In a previous role, I led the adoption of a new project management tool. Resistance came from teams comfortable with existing processes. I conducted stakeholder interviews to understand concerns, developed targeted communications highlighting benefits, and created a feedback loop to address issues. I also partnered with champions to demonstrate early wins, which increased adoption by 40% within three months.

How do you approach developing a communication strategy for a complex, multi-stakeholder project?

I start by identifying key stakeholders and their needs through interviews and surveys. Then I segment audiences, define clear objectives, and select appropriate channels. I create a timeline for key messages, ensuring alignment with project milestones. Regular feedback and measurement allow me to refine the strategy as needed. For example, I used this approach for a global compliance rollout, achieving a 90% awareness rate.

Describe your experience with measuring communication effectiveness. What metrics do you use?

I use both quantitative and qualitative metrics. Quantitatively, I track open rates, click-through rates, and survey response rates. Qualitatively, I gather feedback through focus groups and sentiment analysis. In a recent campaign, I used these metrics to identify that a newsletter format was underperforming, leading to a redesign that improved engagement by 25%.

How do you ensure consistency in messaging across different communication channels and global audiences?

I develop a core message framework that aligns with organizational goals, then tailor it for each audience and channel. I create templates and style guides to maintain consistency. For global audiences, I consider cultural nuances and work with local liaisons to adapt messaging. Regular reviews and collaboration with cross-functional teams help ensure alignment.

Tell us about a time you had to support a leadership team in delivering a difficult message. How did you prepare them?

During a restructuring, I worked with the VP to craft a message that balanced transparency and empathy. I provided talking points, anticipated tough questions, and conducted mock sessions. The VP felt confident and the message was well-received, with employees appreciating the honest communication. This approach minimized rumors and maintained trust.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Title

Communications and Change Lead (Global Trade Services)

Overview

TE Connectivity is seeking a communications professional to support the Global Trade Services (GTS) organization. This role develops communication plans and recommendations that build awareness, support engagement, and drive adoption of GTS priorities and initiatives.

The key focus of this position is to build strong relationships across TE, strengthen communication strategies, align stakeholders, and lead plan execution throughout the GTS organization and TE.

This role is responsible for GTS communications, including communication strategy, planning, content development, leadership messaging, and change management efforts across enterprise initiatives. The individual in this role identifies opportunities, assesses organizational needs, and develops recommendations and implementation plans. Working closely with GTS leaders and key stakeholders, they build alignment around communication priorities and approaches before leading execution. Success in this role requires influencing across teams, navigating complex stakeholder environments, and delivering high-impact initiatives across GTS and TE.

This role also partners with Learning and Talent Development to plan and execute training rollouts, improve the learner experience, and increase participation across GTS programs.

This position reports to the GTS Program Management Office (PMO) Learning & Talent Development Manager and partners closely across GTS and with cross-functional stakeholders.

What your background should look like

Responsibilities

Communication Strategy and Planning

Advise on and develop communication and change management plans aligned to GTS priorities and leadership direction for review, approval, and execution
Translate project goals into structured communication approaches, including audience segmentation, key messaging, channel selection, and timing
Engage early in project planning to recommend communication and adoption approaches
Recommend communication approaches based on audience, urgency, and business impact, and lead execution once direction is approved

Content Development and Leadership Communications

Develop communication materials across formats, including presentations, talking points, newsletters, and enterprise messaging
Translate complex topics into clear, engaging content for global audiences

Guide the development and delivery of leadership communications, including VP-level messaging and presentations

Change Management and Adoption Support

Partner with GTS PMO on project enhancements or launches to lead change management efforts including stakeholder analysis, communication planning, and adoption of processes and systems

Gather feedback post-release and apply insights to improve future communications and adoption efforts

Communication Channels and Engagement Campaigns

Manage and improve key communication channels (Teams, shared mailboxes, newsletters, etc.)

Plan, produce, and project manage GTS town halls, including coordinating speakers, defining topics, and ensuring aligned, high-impact messaging, with final direction and approval provided by leadership
Develop and execute employee engagement campaigns aligned to GTS initiatives
Coordinate recurring communication programs, including learning sessions, newsletters, and time-sensitive communications such as regulatory updates and tariff alerts

Ensure messaging is consistent, accessible, and aligned across communication channels

Continuous Improvement and Measurement

Measure communication effectiveness using engagement data and feedback

Interpret communications data and guide improvements to strengthen reach, clarity, and impact, and help implement approved changes

Learning and Talent Development Support

Partner with GTS PMO Learning and Talent Development Manager to plan and execute learning and talent development programs and rollout activities
Coordinate webinar facilitation, participation tracking, and reporting on completion and effectiveness metrics

Ensure training and communication materials are accessible for global audiences, including non-native English speakers

Other Responsibilities as Assigned

Job Requirements

Minimum Qualifications

Bachelor’s degree in communications, English, public relations, journalism, or related field
5+ years’ experience in corporate communications or similar role
Strong writing, editing, storytelling, and digital content creation skills, with a commitment to quality
Experience developing communication plans, supporting enterprise initiatives, and change management efforts
Strong organization, prioritization, and stakeholder management skills
Ability to identify problems, recommend practical solutions, and execute effectively
Comfort interacting with leadership and executive audiences
Ability to foster teamwork
Demonstrated ability to use data and feedback to improve communication effectiveness
Experience with digital communication tools (e.g., SharePoint, Firstup, Viva Engage, Adobe Creative Suite, or similar tools)
Proficiency in Microsoft Office suite
Preferred: Bilingual (English/Spanish)
Preferred: Experience working in a global, cross-functional environment across diverse cultures
Preferred: Experience supporting communications in a compliance, industrial, or manufacturing environment
Some travel may be necessary
Location: Remote, but must be located in the Americas region

Competencies

Strong communicator who translates business priorities into clear, engaging messaging
Proactive and execution-focused, with the ability to bring forward ideas and recommendations, then lead implementation once direction is aligned
Ability to partner effectively within a Program Management Office (PMO) structure and support cross-functional project delivery
Ability to work effectively in a fast-paced, global, and ambiguous environment
Ability to influence stakeholders within a complex, matrixed organization
Strong attention to detail and commitment to quality
Able to balance planning and hands-on execution

#TANAJC #LI-remote

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

COMPENSATION
• Competitive base salary commensurate with experience: $119,600-149,400 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

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