About this role.
Playson is seeking an Account Manager to join its Commercial department, acting as the primary point of contact for customer accounts in the iGaming sector. The role involves full commercial responsibility, strategic account planning, and driving revenue targets while fostering strong client relationships. The ideal candidate has 1-2 years of account management experience in iGaming, strong analytical skills, and the ability to adapt to fast-paced market changes. The company offers a competitive salary, quarterly bonuses, flexible remote work, unlimited paid vacation, and medical insurance. This is a high-autonomy role that requires excellent communication and a proactive, results-driven mindset.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my strong interest in the Account Manager position at Playson. With over two years of account management experience in the iGaming sector, I have a proven track record of driving revenue growth and building lasting client relationships. My ability to develop strategic account plans and act as a trusted advisor aligns perfectly with the commercial responsibilities outlined in the job description.
I am particularly excited about the opportunity to work with a leading provider of innovative gaming solutions and to contribute to the success of your portfolio. My strong analytical skills and proficiency in CRM systems enable me to track performance and deliver client-focused solutions effectively. I am also comfortable representing companies at industry events and engaging stakeholders at all levels.
Thank you for considering my application. I look forward to the possibility of discussing how my skills and experience can benefit Playson.
Sincerely, [Your Name]
Sample interview questions
I have managed key accounts for online gaming platforms, where I was responsible for maintaining relationships, identifying growth opportunities, and ensuring revenue targets were met. For example, I successfully increased one account's revenue by 25% through tailored promotional strategies and regular performance reviews.
I start by analyzing the client's current performance, market trends, and their specific goals. Then I set clear objectives, identify growth opportunities, and outline actionable steps. I collaborate with internal teams to ensure alignment and regularly review the plan to adapt to changing market conditions.
I listen carefully to understand their concerns, take ownership of the issue, and work with internal teams to find a timely solution. I keep the client informed throughout the process and follow up to ensure their satisfaction. This approach has helped me maintain strong long-term relationships even during challenging situations.
I focus on understanding the client's business deeply, identifying upsell and cross-sell opportunities, and leveraging data to tailor offers. I also introduce new features or promotions that align with their goals, and maintain regular communication to capture evolving needs.
I follow industry news, participate in webinars and conferences, and network with other professionals. I also analyze competitor activities and regulatory updates to anticipate market shifts and ensure my strategies remain compliant and effective.
About the Role
Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.
As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.
Key Responsibilities
Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
Coordinate the timely delivery of gaming solutions based on customer needs and objectives
Track and report monthly revenue performance, providing clear insights into customer activities and achievements
Cultivate and maintain strong customer relationships across all levels
Represent the company at industry exhibitions, conferences, and seminars
Uphold and promote the company’s core values at all times
Requirements
Minimum of 1-2 years of proven account management experience within the iGaming sector
Proficiency in English. Strong understanding of the gambling industry, including an understanding of sweepstake markets
Demonstrated ability to manage high-value accounts and clients effectively
Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
Track record of delivering client-focused solutions tailored to meet specific needs
Proficiency in CRM and promotion management preferred
Proactive mindset with a focus on achieving results
Strong analytical skills with the ability to process and interpret data effectively
Adaptability to fast-paced market changes and a structured approach to problem-solving
Nice to Have
Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows
Knowledge of Ukrainian or Russian language would be beneficial but not essential
What We Offer
Competitive Salary: We offer a competitive salary, subject to annual performance reviews
Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
Flexible Schedule: We offer a flexible work schedule to accommodate your needs
Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
Financial Support for Life Events: We provide financial support during special life events
Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
Professional Development: Get reimbursement for professional development courses and training
Recruitment Process
HR Interview
Technical Interview
Final Interview
Please submit your CV in English
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