About this role.
AthenaPsych is seeking a full-time Bilingual Mandarin Intake Clinician in New York, NY to support trauma-informed community mental health services for children, adults, and families. The clinician will conduct intake sessions, assess prospective clients, and contribute to treatment planning within a client-centered care model. The role also emphasizes communication, mentoring, and supervision of clinicians involved in assessment and planning. Success requires strong clinical judgment, cultural responsiveness, fluent Mandarin communication, and comfort delivering services in person and through telehealth.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Bilingual Mandarin Intake Clinician position at AthenaPsych. My client-centered, trauma-informed approach and ability to communicate effectively with Mandarin-speaking clients would support accessible, culturally responsive intake services for children, adults, and families.
I am prepared to conduct thorough assessments, develop appropriate treatment recommendations, and collaborate with clinicians to maintain high-quality care. I would welcome the opportunity to contribute to AthenaPsych’s mission of improving mental health access for underserved communities.
Sincerely,
Applicant
Sample interview questions
I begin by establishing psychological safety, explaining confidentiality and the purpose of the intake in clear language. I use a trauma-informed approach, assess presenting concerns, risk, strengths, history, and treatment goals, then document findings and recommend an appropriate level of care.
I use professional Mandarin appropriate to the client’s background and avoid assuming that literal translation conveys the same clinical meaning. I check for understanding, invite clients to describe their own cultural context, and tailor communication so clients can make informed choices about care.
I would remain calm, conduct an immediate safety assessment, identify risk and protective factors, and follow organizational and legal crisis protocols. I would involve appropriate supervisors, emergency resources, and supports while documenting the assessment and actions taken clearly.
I provide structured feedback based on clinical standards, documentation quality, and client-centered practice. I balance direct coaching with questions that encourage reflection, and I follow up to ensure the clinician has the resources and support needed to improve.
I prioritize urgent safety and access needs first, use a consistent intake framework, and document promptly after each session. I also communicate scheduling constraints early and coordinate with the care team so clients receive timely referrals and follow-up.
AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients.
Are You a Good Fit For Us?
As an Intake Clinician, you will be responsible for excelling in the ability to lead, mentor, communicate, and supervise other clinicians in both the assessment and treatment planning for patients, contributing to the clinic’s client-centered care model. You will conduct intake sessions for potential Athena clients.
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