About this role.
Cribl is seeking a senior pre-sales Solutions Engineer to help enterprise IT and security customers evaluate its telemetry platform. The role owns technical customer engagement throughout the sales cycle, including discovery, whiteboarding, demonstrations, and proofs of value. It requires strong knowledge of logs, metrics, IT operations, and security, alongside consultative sales methodology experience such as MEDDPICC and Command of the Message. This is a remote-first UK role requiring UK residency, fluent English, collaboration across time zones, and up to 30% travel. The engineer will also document compelling customer use cases through blog posts and product documentation.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin by agreeing on the customer’s highest-priority business and technical outcomes, current data-flow challenges, success metrics, stakeholders, timeline, and required data sources. I would then define a scoped implementation plan, validate the relevant integrations and workflows, demonstrate measurable value against the agreed criteria, and summarize results with clear recommendations and next steps.
I tailor the narrative to the audience while keeping one consistent value story. For engineers, I focus on architecture, deployment patterns, integrations, performance, security controls, and operational trade-offs; for executives, I connect those capabilities to risk reduction, cost control, resilience, and faster delivery. I use diagrams and real customer scenarios to make the discussion concrete.
I establish measurable customer outcomes, identify the economic buyer, understand decision criteria and process, confirm paper process requirements, surface pain, find an internal champion, and assess competition. From a solutions-engineering perspective, I also validate technical fit, implementation feasibility, data sources, security requirements, and the evidence needed for the customer to make a confident decision.
I would first clarify the underlying objective rather than responding only to the requested feature. I would determine whether an existing workflow, integration, or configuration can address the outcome, communicate limitations transparently, and avoid making unsupported commitments. If there is a genuine product gap, I would document the use case, business impact, and urgency for product management while maintaining a practical path forward with the customer.
I prioritize opportunities based on mutual action plans, customer deadlines, technical complexity, strategic value, and deal-stage risk. I maintain clear success criteria and next steps for every evaluation, involve account teams and specialists early, and communicate risks promptly. This creates predictable progress while ensuring each customer receives a focused and credible technical experience.
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: UK
Why You’ll Love This Role
As a Solutions Engineer, you’ll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new and impactful.
As An Active Member Of Our Team, You Will…
- Help customers understand the value of Cribl during the sales process and align to their business problems.
- Own the customer technical engagement and relationships.
- Deliver technical validation to the customer through whiteboards, Demo’s and POVS.
- Document interesting use cases in blog posts and product documentation
- Up to 30% Travel
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
If You’ve Got It – We Want It
- Experience with Logs, Metrics, IT Operations and Security
- Strong background in Pre-Sales – Solution Engineering
- Strong customer relationship builder.
- Experience across multiple industries.
- Familiar with Sales methodologies – MEDDPICC – Command of the Message
- You live in the UK (Note: While Cribl is a remote-first company, this role requires residency in the UK)
- Fluent English is required, both written and spoken.
- Experience working remotely
#LI-GV1
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Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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