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2 Answers
If possible, try to do it over a quick video call instead of purely text. So much nuance is lost otherwise. If it MUST be text, use the 'sandwich method' (positive, constructive point, positive/encouragement). Be specific about the behavior or work, not the person. Focus on shared goals: 'To help us achieve X, perhaps we could try Y for this part?'
Use emojis thoughtfully to convey tone, but don't overdo it. A simple smiley can soften a message. Phrasing like 'I was wondering if...' or 'My suggestion would be...' sounds less demanding than 'You need to...'. Also, always offer to discuss it further if they have questions. Make it a two-way street.
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