Sales Operations Analyst II

Remote from: Italy
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Sales
Employment type: Full Time,
Job posted: 5 Jul 2026
Apply before: 5 Aug 2026
Experience level: Midweight
Views / Applies: 43 / 3

About company

About Thermo Fisher Scientific

Our mission is to enable our customers to make the world healthier, cleaner and safer.

Biotechnology
2006

Actively Hiring

AI Summary

This Sales Operations Analyst II position at Thermo Fisher Scientific involves managing the quotation process, reviewing technical strategies, and supporting the sales team to drive business growth. Responsibilities include building draft technical scopes, coordinating with legal and project management, and maintaining CRM data. The role requires strong organizational skills, attention to detail, and proficiency in MS Office, with a preference for pharmaceutical industry experience. Candidates should be fluent in English and Italian, and capable of working in a fast-paced, collaborative environment. This is an opportunity to contribute to a global leader in serving science.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires analytical skills to review technical proposals and coordinate with multiple stakeholders, but the complexity is moderate given the structured processes and support from SMEs.

Salary Analysis

AI Insight The salary range for this role is not specified, but based on market data for a Sales Operations Analyst II in the US, the median is estimated at $80,000. The offered compensation should be competitive, reflecting the pharmaceutical industry context.

Core Skills Required

Sales Operations Data Analysis CRM Salesforce Proposal Management Pharmaceutical cGMP MS Office Customer Focus Team Collaboration

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Sales Operations Analyst II position at Thermo Fisher Scientific. With a strong background in sales operations and a keen eye for detail, I have successfully supported sales teams in managing complex proposals and driving revenue growth. My experience in coordinating technical scopes and pricing estimates aligns well with your requirements.

I possess excellent proficiency in MS Office and CRM tools like Salesforce, and I am skilled in collaborating with cross-functional teams to ensure seamless project transitions. My ability to communicate effectively in both English and Italian would enable me to thrive in your global environment.

I am particularly drawn to Thermo Fisher's mission to make the world healthier, cleaner, and safer. I am eager to contribute to your team's success and support the sales process with efficiency and precision. Thank you for considering my application.

Sincerely,
[Your Name]

Sample Interview Questions

Can you describe your experience with managing the quotation process for complex proposals?

In my previous role, I was responsible for coordinating with subject matter experts to develop technical scopes and pricing estimates. I used tools like Salesforce to track quotes and ensured all approvals were obtained before submission. I also worked with legal to align terms and conditions.

How do you prioritize multiple tasks when supporting several sales representatives simultaneously?

I assess urgency and impact, using a task management system to prioritize. I communicate clearly with stakeholders about timelines and escalate if necessary. I also rely on strong organizational skills to ensure nothing falls through the cracks.

This role requires fluency in English and Italian. Can you give an example of when you used bilingual skills in a professional setting?

In my last job, I frequently communicated with Italian clients and internal teams. I translated technical documents and facilitated meetings, ensuring accurate information flow. This ability to bridge language gaps was crucial for successful project execution.

Thermo Fisher values continuous improvement. Describe a time you improved a process in sales operations.

I noticed that our proposal review process had bottlenecks. I implemented a standardized template and checklist, reducing approval time by 20%. I also trained the team on the new process, which improved consistency and reduced errors.

How do you handle a situation where a client's technical requirements cannot be met as initially scoped?

I would collaborate with SMEs to explore alternative solutions that still meet the client's core needs. I would communicate transparently with the client about options and implications, ensuring they understand the trade-offs. Ultimately, I aim to find a mutually agreeable path forward.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com

As a Sales Operations Analyst you will be responsible for:

•Initiate local quotation activities once site selection has been confirmed.

•Review technical strategy from SMEs ensuring alignment with client needs. Dialogue with SME for alternative solutions or scope when appropriate.

•Responsible for building the draft technical scope, high level timelines and price estimates for the bid proposal using current quoting processes, tools and templates.

•Where appropriate, working with the Legal / Contracts function to ensure that the correct legal terms and conditions are applied to a given proposal.

•Ensuring that the appropriate proposal review and authorization have been acquired from site SMEs and management; this may include supporting deal pricing / margin discussions with Site Leadership.

•Support the Sales team on teleconferences or site visits with the client to confirm the technical aspects of projects are understood and priced appropriately together with gaining an understanding of the actions needed to progress a given deal towards successful closure and assisting / coordinating internally as necessary. Follow up as required.

•Coordinating the transition of the project information with technical contacts & project management team for all awarded projects. This includes the timely “file dropping” of quoting information into ChangePoint.

•Contribute to the updating and maintenance of SalesForce.com.

•Provide assistance to general enquiries raised by the Sales group.

•Work with Business Development Executives, Site Leadership and Project Managers to promote Patheon and ensure client satisfaction.

•Must be prepared to present and discuss quotation aspects and analysis to all levels of the organization.

•Contribute to continuous improvements within the proposals process.

•Where applicable, performs job responsibilities in compliance with cGMP and all other regulatory agency requirements

•Performs other duties as assigned

Requirements:

•Minimum Bachelor level education (B.Sc. or Eng) or equivalent professional experience.

•Very good level of English and Italian language- spoken and written

•Well organized, detail oriented and customer focused

•Strong interpersonal skills and the ability to work effectively within a diverse group of colleagues in various locations