About this role.
This Division Manager leads and develops a field-sales team of Territory Managers across Louisiana for a regulated consumer-products business. The role owns divisional execution against distribution, availability, shelf placement, and revenue KPIs across retail chains, independent convenience stores, and specialty retailers. It requires hands-on coaching, territory and sales-strategy planning, performance management, and cross-functional coordination with trade marketing, distribution, key accounts, and regional leadership. Candidates need significant field-sales leadership experience, strong CPG retail knowledge, and the ability to use Salesforce, Tableau, Excel, and presentation tools to translate data into action. Knowledge of tobacco or another regulated industry and local regulatory requirements is strongly preferred.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would first segment accounts by sales potential, distribution gaps, and out-of-stock frequency using CRM, distributor, and field-audit data. I would set targeted actions by Territory Manager, conduct joint calls on priority accounts, and review weekly leading indicators such as authorized SKUs, shelf compliance, order cadence, and inventory availability. I would also coordinate closely with distribution and key-account partners to resolve systemic supply or ordering barriers.
I establish clear expectations and use a consistent scorecard combining outcomes, activity quality, and capability measures. High performers receive stretch assignments and development opportunities, while developing representatives receive focused field coaching, role-play, joint calls, and time-bound improvement plans. My feedback is specific, evidence-based, and followed by regular check-ins to ensure accountability and progress.
I use Salesforce to maintain account-level visibility, pipeline discipline, call activity, and execution follow-up. In Tableau, I analyze trends in distribution, velocity, availability, territory performance, and retailer segments to identify the highest-impact opportunities. I translate those insights into simple territory priorities rather than presenting data without a clear field action.
I would make regulatory requirements part of routine sales management through clear training, documented account standards, and regular coaching conversations. I would ensure representatives understand applicable state and local rules, approved selling practices, and escalation paths for compliance questions. I would reinforce that sustainable commercial performance depends on compliant execution at every account.
In a prior situation, I found that activity levels were high but conversion in priority accounts was low. I reviewed account data and ride-along observations, identified inconsistent value messaging and poor call planning, and introduced account-specific objectives and coaching. Within the next review cycle, execution quality improved, and the team increased distribution in the targeted account segment.
THE COMPANY:
Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
Juul is the market leader in the e-Cigarette category with a tremendous amount of growth potential within our US Commercial organization. The Division Manager will report directly to the Region Field Sales Director in your market and lead a team of Territory Managers to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within retail chain doors, independent convenience stores & specialty retailers, as well as develop your people to achieve maximum results against our mission.
In this role, the Division Manager will execute the sales strategy of driving distribution, decreasing out of stocks, improving space and locations of products, along with other sales KPIs through a team of Territory Managers with the ultimate goal of increasing revenue.
KEY RESPONSIBILITIES:
- Lead & develop a team of high-performing Territory Managers (TMs) to achieve desired business objectives
- Plan, organize, and execute sales strategies and Territory plans across the Division and assess both successes and failures with actionable plans for continuous improvement
- Coach and mentor TMs to develop selling & professional skills (through goal-setting, personalized feedback, joint sales calls, individual coaching sessions, performance reviews, etc.)
- Synthesize and communicate Division-level insights and business intelligence with the TM team, other Division Managers, Regional Sales Leadership, and supporting functions
- Achieve KPIs set for the company, regional, and individual levels
- Work cross-functionally with company HQ, regional HQ, and other teams (e.g. Trade Marketing, Distribution Management, Key Accounts, etc.)
- Maintain working knowledge of pertinent local and state regulations and taxes in the Division and guide TMs on how to optimize outcomes in their local markets
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
- Minimum 4 years of previous field sales experience, preferably managing teams of territory sales representatives
- Proven sales management skills, demonstrated via exceptional knowledge of the CPG retail environment
- Strong people motivation and management skills, with an aptitude for hands-on coaching and personal development
- Proficient in using sales technologies and software, for example, SalesForce, and Tableau, to analyze and act upon key data
- Able to communicate proficiently using PowerPoint, Excel, Zoom, etc.
- Capability to prioritize various tasks in a high-paced environment and take initiative to be solutions-oriented
- Industry experience in Tobacco or other regulated industries
- Previous sales leadership experience
EDUCATION:
- Bachelor’s degree or relevant experience
Preferred Degree in Business or related field
JUUL LABS PERKS & BENEFITS:
- A place to grow your career. We’ll help you set big goals – and exceed them
- People. Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
- 401(k) plan with company matching
- Plus biannual discretionary performance bonuses
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.
SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.
SALARY RANGE:
$94,000—$111,000 USD
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