Solutions Consultant

PatientIQ is a fast-growing health tech company empowering healthcare providers, industry, researchers, and others to collaborate on the mission to improve patient outcomes. PatientIQ is headquartered in Chicago and backed by top-tier west coast venture capital, major hospital investors, and others.

About the Role

As a Solutions Consultant, you’ll play a pivotal role in expanding our customer base, enhancing user experiences, and shaping the future of patient care. You’ll collaborate closely with various team members to facilitate the expansion of PatientIQ’s reach and impact by increasing user adoption and functionality.

We’re looking for someone who thrives on challenges and excels in a collaborative environment. As a Solutions Consultant, you will be the driving force behind successful product demonstrations, translating complex technical concepts into easily understandable explanations for diverse audiences. Your problem-solving skills, project management experience, and ability to simplify intricate ideas will set you apart. Your proficiency in articulating our solutions’ business value and ROI to healthcare executives will be a crucial asset.

Responsibilities

• Collaborate with product, development, and engineering to enhance the PatientIQ demo instance and create specialty-focused demo workflows.
• Prepare and customize the demo environment with patient data to showcase the platform’s unique capabilities.
• Assist in sales presentations, demonstrating profound clinical and technical knowledge of PatientIQ.
• Perform and support tailored remote and onsite product demonstrations and presentations to clinical end users, IT staff, business analysts, and executives.
• Be a subject-matter expert by answering clinical & technical questions about product applications and new features to prospects and new and existing customer accounts.
• Partner with sales and customer success for clear customer insights to create accurate statement of works (SoW) to support smooth sales-to-implementation transition.
• Provide product training to account executives, business development representatives, and other PatientIQ team members.
• Assist in the success of PatientIQ marketing efforts such as industry tradeshows (staging/staffing), webinars, new product launches, etc.

• Bachelor’s degree or equivalent from an accredited university; advanced degree a plus.
• Minimum 5 years of experience in a clinical IT or pre-sales setting.
• Successful track record of communicating strategic software solutions’ business value and ROI to healthcare executives, including CIO, CMIO, CNIO, CISO, CFO, etc.
• Self-confidence and self-reliance in conducting live demonstrations and presentations to educate prospects on the solution and value proposition of the software
• Strong PC skills, showcasing adeptness using Excel, Office, Google Suite, and virtual meeting tools such as Zoom, Microsoft Teams, and WebEx.
• CRM experience is required; HubSpot experience is preferred.
• Ability to travel up to 40% annually (if Chicago-based, 25% annually)

PatientIQ was recently selected as one of the top 50 “Best Small Companies to Work For in Chicago” and we pride ourselves on our team culture and shared passion for working together to solve meaningful problems in health care to improve patient lives. Check out a few of our benefits below:

• Great Benefits – top-notch health, dental and vision insurance. Additional perks available including 401K.
• We are Mission Driven – our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes.
• True Idea Meritocracy – great ideas win out. We encourage all team members to challenge the status quo because our mission demands this.
• Flexible Time Off – we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up.
• World-Class Team – we’re at the top of our industry because of our employees. They’re the best investment we can make, and we never forget that.
• Fast Growing – we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.

Attention job seekers,
We want to clarify that the only @email addresses we use are @patientiq.io. If you receive emails from any other domain (including .us), please assume they are fraudulent and do not respond to them.

We conduct interviews exclusively through our official email addresses and video conferencing platforms. We do not request funds or personal information from candidates, nor do we send any checks.