Description:
Sometimes it feels tricky to find the balance between being honest and keeping things professional. So, which conflict resolution approaches generally lead to healthier relationships with coworkers?
2 Answers
One way that often helps is to focus on expressing your feelings using “I” statements instead of pointing fingers. Saying something like, “I feel overwhelmed when deadlines change suddenly,” keeps things personal without blaming others. It helps keep the conversation less defensive./
Setting a clear intention at the start—like wanting to find a solution together—can calm nerves and remind everyone you’re on the same team. It might take practice, but over time this approach can build trust even when disagreements happen.🙌One healthy approach is focusing on active listening before jumping into your own points. When you truly hear someone out, it often lowers tension and opens the door for mutual understanding. Instead of aiming to "win" the argument, try framing the conversation around shared goals or interests at work. It helps shift from personal clashes to problem-solving mode. Also, timing matters—a quick hallway chat might not be best if emotions are running high; waiting until everyone’s calmer can make a big difference in how things unfold. What do you think about trying empathy as part of conflict resolution?
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