About this role.
Colgate-Palmolive seeks a Customer Development Manager for Hill's Pet Nutrition in Bangkok, Thailand, to drive growth across Southeast Asia. The role involves managing distributors, developing business plans, and owning the brand P&L. The ideal candidate has 5+ years of commercial experience, strong financial acumen, and digital skills. This position requires up to 50% travel and fluency in English. A passion for pets is a plus.
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Customer Development Manager position at Hill's Pet Nutrition. With over 5 years of progressive commercial experience and a strong track record in distributor management and P&L ownership, I am confident in my ability to drive growth across Southeast Asia. My expertise in data-driven analytics and omnichannel marketing aligns perfectly with the requirements of this role.
I have successfully developed strategic business plans, negotiated contracts, and optimized promotional budgets to achieve market share gains. My fluency in English and willingness to travel up to 50% ensure I can effectively collaborate with regional teams and stakeholders.
I am passionate about the pet industry and eager to contribute to Colgate-Palmolive's mission of reimagining a healthier future for people and their pets. Thank you for considering my application.
Sincerely, [Your Name]
Sample interview questions
In my previous role, I worked with a distributor in Southeast Asia to revamp their go-to-market strategy. By analyzing sell-out data and identifying underperforming channels, we reallocated resources to high-potential areas, resulting in a 15% sales increase within six months.
I focus on gross-to-net analysis, margin optimization, and A&P efficiency. I regularly track net sales, volume, gross margin, and promotional ROI to ensure profitability. I also collaborate with finance to align budgets with strategic goals.
When launching a global pet nutrition campaign in Indonesia, I had to adjust messaging to emphasize local ingredients and cultural preferences. Challenges included regulatory differences and limited digital infrastructure. I worked with local teams to create region-specific content and selected appropriate channels.
I regularly analyze sell-in/sell-out data, inventory levels, and competitor trends. For example, by identifying a decline in shelf space for a key product, I recommended a promotional strategy that increased visibility and reversed the trend.
I prioritize planning and use travel time efficiently. I schedule meetings in clusters to minimize trips and leverage video calls for follow-ups. I also ensure clear communication with my team to maintain productivity while away.
No Relocation Assistance Offered
Job Number #173342 – Bangkok, Bangkok, Thailand
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.
Job Summary
Determine the strategy, gain buy-in from internal stakeholders and execute the plans with the distributors to gain market share and growth in SouthEast Asia
Understand the local specificities of the Singapore, Malaysia and Indonesia market.]
Manage Distributor to drive sales growth and profitability through strategic business planning, KPIs alignment, and operational support (forecasting, order management).
Manage GtN, including pricing strategy, A&P budget allocation, and financial performance reviews to align with local objectives.
Analyze sales, inventory, and promotional data to generate actionable insights and refine marketing/pricing tactics.
Collaborate with regional teams to adapt global initiatives to local markets while monitoring competitor strategies and industry trends.
What You Will Do:
Strategic Distributor Management: Develop business plans, establish KPIs, and negotiate annual contracts to drive net sales, volume, and profitability. Actively support distributor teams with training, key account visits, and operational efficiency.
Commercial Finance & P&L Ownership: Manage the brand P&L, including pricing strategy, A&P budget allocation, Gross-to-Net (GtN) tracking, margins, and sales forecasting.
Omnichannel Marketing & “7Ps” Execution: Partner with regional marketing to deploy global strategies locally. Drive both offline and online visibility, manage e-commerce mega promotions, optimize shelf space, and support Vet education programs.
Data-Driven Analytics: Analyze monthly sell-in/sell-out data, inventory levels, competitor trends, and digital promotion performance to generate actionable insights and refine commercial tactics.
What We Are Looking For:
Experience: Bachelor’s degree or equivalent with 5+ years of progressive commercial/sales experience.
Skills: Strong financial acumen (business/financial analysis), digitally savvy, and highly proficient in Google Suite.
Mindset: Agile, resourceful, and results-oriented. Able to thrive in an ambiguous environment and build strong cross-functional relationships.
Communication: Fluent in written and spoken English, with the ability to influence internal and external stakeholders at all levels.
Travel: Willingness to travel up to 50% across the region.
The “Plus” Factor: A genuine passion for the pet industry—being a pet parent is a huge bonus!
Travel Requirements
Expected percentage of travel: Up to 50%
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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