Customer Development Manager – ADUSA

Remote from
USA flag
USA
Salary, yearly, USD
96,800 - 137,000
Employment type
Full Time,
Job posted
Apply before
11 Jul 2026
Experience level
Midweight
Views / Applies
11 / 2

About Colgate-Palmolive

To provide the healthiest mouth, the happiest pet and the greatest possibilities for people everywhere.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This Customer Development Manager role at Colgate-Palmolive focuses on the ADUSA account (Ahold Delhaize). The position requires owning sales objectives, developing customer strategies, and collaborating internally and externally. The ideal candidate has 5+ years of sales or category management experience, strong data analysis skills, and P&L understanding. The role is field-based near Boston or New York, offering a competitive salary and benefits.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role involves strategic planning, data analysis, and managing complex relationships across multiple teams and customers, requiring strong business acumen and adaptability.

Salary Analysis

Median Highly Competitive
USD116,900
US Market
USD85k – 145k
0 USD160k
AI Insight The offered salary range of $96,800 to $137,000 is competitive for a Customer Development Manager role with 5+ years of experience in the CPG industry. The midpoint of $116,900 aligns well with market averages, though top candidates may command higher compensation.

Key Skills

Customer Development Sales Strategy Category Management P&L Management Negotiation Data Analysis Consumer Insights Cross-functional Collaboration CPG Account Management

Dear Hiring Manager,

I am excited to apply for the Customer Development Manager position on the ADUSA team at Colgate-Palmolive. With over 5 years of experience in sales and category management within the CPG industry, I have a proven track record of delivering sales objectives and building strong customer partnerships.

My expertise in leveraging data from Nielsen and IRI, combined with strong P&L management skills, allows me to identify growth opportunities and execute effective strategies. I am particularly drawn to Colgate’s commitment to innovation and its inclusive culture.

I look forward to the possibility of contributing to the ADUSA partnership and driving mutual growth. Thank you for considering my application.

Sincerely, [Your Name]

Can you describe a time when you developed a customer strategy that significantly increased volume or market share?
In my previous role, I identified a gap in the pet food category for a major retailer. By analyzing shopper data and collaborating with the marketing team, I launched a targeted promotion that increased volume by 15% and improved shelf placement.
How do you approach building relationships with key buyers and internal cross-functional teams?
I prioritize understanding each stakeholder's goals and communication style. For buyers, I focus on data-driven insights that align with their revenue targets. Internally, I hold regular alignment meetings to ensure everyone is updated on customer needs and project timelines.
Describe your experience using syndicated data like Nielsen or IRI to drive decisions.
I regularly used IRI data to analyze category trends and brand performance. For example, I noticed a declining share in a core segment and recommended a product reformulation that reversed the trend, resulting in a 5% share increase within six months.
Can you give an example of a challenging negotiation and how you achieved a win-win outcome?
During a contract renewal, the buyer demanded a 10% price reduction. I conducted a P&L analysis showing that incremental volume from a joint promotion could offset the margin impact. We agreed on a tiered pricing structure that benefited both parties.
How do you stay updated on competitive activity and incorporate that into your strategy?
I monitor competitive activity through trade visits, market reports, and internal intelligence. I then share insights with the team and adjust our promotional calendar and product positioning to maintain a competitive edge.

No Relocation Assistance Offered
Job Number #174024 – New York, New York, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.

As the Customer Development Manager on the ADUSA team, you will own and be responsible for delivering sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate ADUSA team, Grocery team and other cross-functional touchpoints to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at ADUSA. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy consistent with Retail Environment strategy, brand strategy and shopper insights.

This is a field-based role located in Boston or New York Metro-areas are encouraged to apply to best support our customer relationships.

Responsibilities:

  • Identify areas of opportunity for products and programs. You develop customer strategies that incorporate consumer insights. You maintain an awareness of competitive activity. Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes
  • Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. You also enjoy working in a matrix environment
  • Influence the agenda through collaboration, negotiation and data-driven thought leadership. You have an understanding of the product development and commercialization process
  • Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses
  • Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L.

Required Qualifications:

  • Bachelor’s Degree
  • 5+ years of experience in sales, category management role(s) or similar roles 
  • Strong experience working with data and analytical tools
  • Understanding of P&L management and good negotiation skills
  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI) 
  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Preferred Qualifications:

  • Experience working in consumer product goods
  • Previous experience working with ADUSA or in the Grocery retail environment

Compensation and Benefits
Salary Range $96,800.00 – $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee’s hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
#LI-Remote

Apply now >

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