Inbound Sales Representative – $16.00 Hourly + Commission

Remote from: USA
Salary, yearly, USD: 32,000 - 32,000
Department: Sales
Employment type: Full Time,
Job posted: 16 Jun 2026
Apply before: 16 Jul 2026
Experience level: Midweight
Views / Applies: 12 / 1

Extra Space Storage helps people and businesses make room for what matters with secure, convenient self storage.

Real Estate
1977

AI Summary

This is a full-time remote Inbound Sales Representative position with Extra Space Storage, a leading self-storage company. The role involves handling inbound calls from customers who need storage, assisting them in selecting the best unit, and delivering excellent customer service. The job offers a starting pay of $16 per hour plus commission, and requires high school diploma, sales/customer service experience, and the ability to work one weekend day. The company emphasizes a collaborative, fast-paced environment with opportunities for growth.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The job is entry-level with clear guidelines and training provided, but requires strong communication skills and ability to handle multiple calls, making it moderately easy.

Salary Analysis

AI Insight The offered salary of $32,000 per year is at the lower end of the market range for inbound sales representatives, but the addition of commission can increase total earnings. This is typical for entry-level roles and may be competitive for remote positions.

Key Skills

Sales Customer Service Inbound Sales Remote Work Communication Microsoft Windows Teamwork Problem Solving Time Management Storage Industry

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Inbound Sales Representative position at Extra Space Storage. With my strong background in customer service and sales, I am confident in my ability to assist customers in finding the perfect storage solution while exceeding performance goals.

Your company's focus on a collaborative and fast-paced environment aligns perfectly with my work style. I thrive in team settings and enjoy connecting with people over the phone to understand their needs.

I am eager to bring my enthusiasm and dedication to Extra Space Storage and contribute to your continued success. Thank you for considering my application.

Sincerely,
[Your Name]

Possible Interview Questions

How would you handle a customer who is frustrated and unsure about which storage unit size they need?

I would first listen empathetically to understand their concerns, then ask probing questions about what they plan to store. Based on their answers, I would recommend appropriate unit sizes, explaining the benefits and features. If needed, I'd offer to connect them with a storage expert or provide additional resources to help them decide.

Describe a time you exceeded a sales target in a previous role.

In my previous role, I consistently exceeded monthly sales quotas by 20% by building rapport with customers, actively listening to their needs, and upselling relevant products. I also followed up with potential leads promptly, which increased conversion rates.

How do you stay motivated during a slow sales day?

I focus on improving my skills, such as practicing scripts, learning more about the products, or reviewing successful calls. I also set small goals for the day, like reaching out to a certain number of customers or improving my call quality metrics.

Why do you want to work for Extra Space Storage specifically?

I admire Extra Space Storage's reputation as a leader in the self-storage industry and their commitment to employee growth. The opportunity to work remotely while being part of a supportive team is very appealing, and I value the company's emphasis on customer service.

Can you describe your experience with Microsoft Windows applications?

I am proficient in Microsoft Windows, including Outlook, Excel, and Word. I use these daily for email communication, data entry, and organizing customer information. I am also comfortable learning new software quickly, as demonstrated by my ability to adapt to various CRM systems in past roles.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success. Come join us and find out why so many of our employees recommend us as a great place to work.

This is a remote, work from home position & you must reside in 1 of the following states to be eligible for this role – AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.
______________________________________________________________________________

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career – then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don’t like cold calling? Neither do we – our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission!
Don’t get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What’s in it for You:

Great pay and robust monthly commission eligibility
Convenient schedules- no graveyard shifts!
Medical, Dental, Vision benefits
Various Employee Discount Programs
At home opportunity

Requirements

Experience in Sales/Customer Service
Ability to connect over the phone
Comfortable using Microsoft Windows applications
High school diploma or GED
Pass background and drug screening
Able to work 1 weekend day

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

Apply now >