About this role.
This Sales & Marketing Administrator role supports the marketing and sales teams through administrative tasks, CRM management, and digital marketing activities. The position involves tracking leads, managing customer data in Salesforce, handling online bookings, and uploading social media content. The ideal candidate has a bachelor's degree, experience in office administration or sales support, and proficiency in Microsoft 365 and CRM systems. Strong organizational, communication, and problem-solving skills are essential, along with the ability to work independently and collaboratively. This remote role offers growth opportunities and a supportive company culture, with typical US market salaries ranging from $35,000 to $65,000 annually.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
2/5Pace & Pressure
3/5Autonomy Level
3/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Cover letter sample
I am writing to express my interest in the Sales & Marketing Administrator position. With a Bachelor's degree in Business Administration and over [X] years of experience in administrative support and CRM management, I am confident in my ability to contribute to your team. My proficiency in Salesforce and Microsoft 365, combined with strong organizational skills, allows me to efficiently manage leads, bookings, and social media content. I thrive in collaborative environments and am dedicated to delivering exceptional customer service. I look forward to the opportunity to support your marketing and sales efforts and grow with your organization.
Sample interview questions
I would assess urgency and impact, using a task management tool to list tasks by deadline and importance. I communicate with the team to align on priorities and adjust as needed, ensuring critical deadlines are met without compromising quality.
I have used Salesforce for over two years to manage customer data, track leads, and generate reports. I am proficient in entering and updating records, creating dashboards, and automating workflows to improve sales team efficiency.
I double-check entries against source documents and use data validation rules in Salesforce to minimize errors. I also set aside dedicated time daily for data review and cleanup, and I am meticulous about following standard operating procedures.
In my previous role, I noticed that lead assignment from social media was manual and slow. I automated the process by integrating CRM with social channels, reducing assignment time by 40% and improving response rates.
I seek clarification by discussing priorities with both managers, highlighting the impact of each task. I propose a compromise or timeline that addresses both needs, and if needed, I escalate to a supervisor for a final decision.
Join a growing organisation where you’ll play a key role in supporting the Marketing and Sales teams through administration, CRM management, customer enquiries, bookings, and digital marketing activities. This is an excellent opportunity for a highly organised professional who enjoys working in a collaborative environment, delivering exceptional customer service, and contributing to business growth.
- Provide general administrative support to the Marketing and Sales teams.
- Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
- Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
- Monitor shared email inboxes daily, responding to or escalating enquiries as required.
- Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner.
- Manage online bookings for charter rentals, travel packages, and events.
- Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
- Ensure all inbound and outbound communications reflect the company’s professional standards and commitment to excellent customer service.
- Perform other duties appropriate to the position as required.
Requirements
- Bachelor’s degree in Business Administration, Communications, Marketing, Humanities, or a related field.
- At least years of experience in office administration, sales support, social media marketing, or a similar role.
- Proficiency in Microsoft 365 applications.
- Experience using CRM systems, preferably Salesforce.
- Familiarity with social media marketing is preferred.
- Strong administrative, organisational, and analytical skills.
- Excellent written and verbal English communication skills.
- Strong problem-solving and critical thinking abilities.
- High attention to detail with the ability to quickly learn new systems and processes.
- Flexible and adaptable, with the ability to manage changing priorities.
- Ability to work effectively both independently and as part of a team.
Benefits
Why Join Twoconnect?
We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:
- Work from home
- Mon – Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.
We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.
Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.
Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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