Description:
Our company is launching its first fully remote internship program. How can we effectively manage a team of remote interns to ensure they get valuable experience, feel integrated into the company culture, and we can actually gauge their performance fairly?
11 Answers
Structure is key! Have a clear onboarding plan, defined projects with specific learning outcomes, and regular check-ins (daily or every other day at first). Assign each intern a mentor or buddy in addition to their direct manager. This provides multiple points of contact and support.
Use project management tools (Asana, Trello) to assign tasks, track progress, and provide feedback. Encourage interns to ask questions in a dedicated Slack/Teams channel. Make it a safe space for them to admit they don't know something.
Set clear expectations for communication, working hours (considering their time zones if applicable), and deliverables. Provide regular, constructive feedback β don't wait until the end of the internship. Schedule formal mid-point and final reviews.
Organize virtual social events specifically for the interns, and also opportunities for them to interact with the wider team (e.g., virtual coffee chats with people from different departments). This helps with integration and networking.
Give them meaningful work! Not just busywork. If possible, let them own a small project from start to finish, or contribute significantly to a larger one. This gives them tangible accomplishments for their resume and a real sense of contribution.
Provide access to relevant training resources and encourage them to learn. Offer workshops on skills like professional communication, resume building, or industry-specific tools. Invest in their development.
Don't forget the exit interview! Get their feedback on the program β what worked, what didn't. This is invaluable for improving it next time. And try to provide them with clear next steps if there's potential for future employment.
Make sure they have the right equipment and software access from day one. Technical issues can be incredibly frustrating and demotivating for remote interns. Smooth onboarding is critical.
I find too many check-ins kill momentum, so I try a different mix: give interns real autonomy but require a short weekly learning journal where they log what they tried, what failed, and what they learned. Add two practical tweaks: rotate interns through two different teams for a week each so they see varied work and stakeholders, and run a midterm peer review where interns evaluate each other on collaboration and growth. Finish with a public demo day judged by a crossβdepartment panel, not just their manager. That combination shows learning, reduces singleβmanager bias, and helps interns feel like part of the company.
Last summer I managed five remote interns and learned more about my home Wi Fi and embarrassing background blur failings than I ever wanted. One demo I accidentally shared my online shopping cart, another time my neighbor decided to practice saxophone during a live Q and A. It was messy, human, and taught me empathy fast. The thing that saved us though was a simple learning contract each intern wrote with their manager that listed 3 competency goals and 3 tangible microdeliverables. Pair that with a transparent scoring rubric that everyone can see and you cut down bias and drama. Also run a capstone demo day with cross team judges so their work is visible and evaluated by multiple stakeholders. Encourage short weekly video updates rather than long written reports so growth is visible over time. Pay them a stipend to widen the pool and use anonymized peer plus stakeholder feedback alongside manager reviews for a fairer performance picture. Trust grows when expectations and measurement are public.
try focusing less on constant monitoring and more on trust. let interns set their own goals early, then check in only when they hit roadblocks or milestones.
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