Key Account Manager – Hospital and Ambulatory Monitoring (all genders)

Remote from: Poland
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Sales
Employment type: Full Time,
Job posted: 3 Jun 2026
Apply before: 3 Jul 2026
Experience level: Midweight
Views / Applies: 28 / 10

About company

About Philips

Over the past decade we have transformed into a focused leader in health technology

Hospital & Health Care
1891

Actively Hiring

AI Summary

This Key Account Manager role at Philips focuses on developing and maintaining strong relationships with hospitals and medical institutions in Poland, driving sales growth in hospital and ambulatory monitoring solutions. The position requires a university degree, at least 3 years of sales or account management experience (preferably in healthcare capital equipment), and strong negotiation and communication skills. The role is field-based, offering autonomy and requiring intensive travel to manage key accounts, identify business opportunities, and execute local marketing strategies. Key responsibilities include maximizing order intake, negotiating contracts, maintaining CRM data, and collaborating cross-functionally to ensure customer satisfaction. Benefits include a sales bonus, private medical care, a company car, and access to Philips' employee programs.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires a minimum of 3 years of experience in sales, preferably in healthcare capital equipment, and demands strong negotiation, strategic planning, and cross-functional collaboration skills. The complexity of managing key accounts in the medical device industry, along with the need to travel intensively and work independently, justifies a difficulty level of 4.

Salary Analysis

AI Insight The salary for this role is not specified in the job listing. Based on US market data for a Key Account Manager in the medical device industry, the median total compensation (including base and commission) is approximately $95,000. The role also offers additional benefits such as a sales bonus, company car, and private medical care, which can enhance overall compensation.

Key Skills

Key Account Management Healthcare Sales Hospital Monitoring Medical Devices Negotiation CRM Cross-functional Collaboration Business Development Strategic Planning Customer Relationship Management

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Key Account Manager position at Philips for Hospital and Ambulatory Monitoring. With over 5 years of experience in medical device sales and account management, I have developed a strong track record of building long-term relationships with hospitals and driving revenue growth. My background in capital equipment sales and my ability to negotiate complex contracts align well with the requirements of this role.

In my previous role at XYZ Medical, I successfully managed key accounts across Poland, increasing order intake by 20% year-over-year. I am adept at using CRM systems to track KPIs and identify new business opportunities. My strong communication skills and collaborative approach ensure that I can effectively work with cross-functional teams to deliver high customer satisfaction.

I am particularly drawn to Philips' mission to improve healthcare access and quality. I am confident that my experience in the Polish healthcare market, combined with my fluency in English and Polish, will enable me to contribute immediately to your team. I look forward to the opportunity to discuss how I can help Philips achieve its strategic goals.

Sincerely,
Jane Doe

Possible Interview Questions

Can you describe a time when you successfully managed a complex negotiation with a hospital or large healthcare institution?

In my previous role, I negotiated a multi-year contract with a major hospital chain for capital equipment. I prepared by analyzing their needs and budget, and I proposed a tailored solution that included service packages and training. Through active listening and compromise, we reached an agreement that increased our market share by 15% and ensured high customer satisfaction.

How do you prioritize your accounts and manage your time when dealing with multiple key customers?

I use a CRM system to categorize accounts based on revenue potential and strategic importance. I allocate more time to high-value accounts and set clear monthly targets for each. I also schedule regular check-ins and prepare agendas to maximize efficiency. This approach helped me maintain a 95% customer retention rate.

What strategies do you use to identify new business opportunities within existing key accounts?

I regularly review account data, such as purchase history and service usage, to identify gaps. I also maintain close relationships with clinical and procurement staff to understand their evolving needs. For example, I once identified a need for additional monitoring equipment in a hospital's new wing, leading to a $500k upsell.

How do you handle a situation where a key customer is dissatisfied with a product or service?

First, I listen actively to understand the issue fully. I then collaborate with internal teams, such as customer support and product management, to find a solution. I follow up promptly and ensure the customer feels heard. In one case, a hospital had recurring issues with a device; I coordinated a technical swap and provided additional training, restoring trust and preventing churn.

Describe your experience with CRM systems and how you use data to drive sales decisions.

I am proficient in Salesforce and have used it to track sales activities, monitor KPIs, and generate reports. I analyze pipeline data to forecast revenue and identify bottlenecks. For instance, by reviewing win/loss data, I adjusted my sales pitch for a specific product line, resulting in a 10% increase in conversion rates.

Job Title

Key Account Manager – Hospital and Ambulatory Monitoring (all genders)

Job Description

We are seeking a Key Account Manager to develop and maintain strong relationships with key customers across Poland, drive sales growth, and support the execution of strategic initiatives within our healthcare portfolio.

Location: the South of Poland, preferably from the Silesian or Lesser Poland

Key Responsibilities

Build and manage long-term relationships with hospitals and medical institutions.
Maximize order intake, sales results, and price realization.
Identify business opportunities within the assigned portfolio and provide value‑adding solutions.
Support the development and execution of local marketing strategies for H&AM.
Prepare and deliver professional sales presentations and proposals.
Monitor KPIs and maintain accurate CRM data.
Negotiate contracts and ensure smooth cooperation with key customers.
Collaborate cross‑functionally to address complex customer needs and ensure high satisfaction.

Requirements

University degree (medical background is a plus).
Minimum 3 years of experience in sales or account management, preferably in capital equipment or healthcare.
Strong knowledge of sales and marketing techniques.
Excellent negotiation and communication skills.
Good command of English and Polish.
High business acumen and ability to work independently.
Willingness to travel intensively.
Experience with CRM, market analysis, and creating sales proposals is an advantage.

Our benefits:

Sales bonus based on performance achieved
Private medical care with the option to extend it to family members
Multisport card
Discount for Philips’ products
Promotion of a healthy lifestyle in the office
Employee Assistance Program
Company car

How we work together
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.