I never authorized my Jobicy+ payment, what can I do?

If you notice a Jobicy Plus payment that you didn’t authorize, here’s what you can do to resolve the issue:

Check Your Account Details

• Log in to your Jobicy account to verify if a subscription was activated under your profile.
• Review your Billing History in the Billing Portal.

Contact Jobicy Support

If you’re sure you didn’t authorize the payment:

• Reach out to our support team through the Contact Us page.
• Provide the following details:
  • The email address associated with your account.
  • The last 4 digits of the payment method charged.
  • The date and amount of the charge.

Cancel the Subscription (If Necessary)

If you believe someone else gained access to your account – Cancel the subscription to prevent further charges.

Secure Your Jobicy Account

• Change your password immediately to secure your account.

Refund Policy

If the payment was unauthorized and confirmed as fraudulent, Jobicy will process a refund after verifying the details. Contact support for assistance.

If you need further help, don’t hesitate to reach out to us. We’re here to ensure your account is secure and any unauthorized charges are resolved quickly.