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Loan Officer job description example
Are you a passionate top producing Loan Officer interested in advancing your career?
If you are people oriented person with strong analytical and project management skills, we have a perfect job for you!
We are looking for a Loan Officer who is prepared to make a difference in the lives of our customers.
Loan Officer duties and responsibilities
- Evaluate credit worthiness of customers
- Process loan applications and documentation
- Interview applicants to determine their financial eligibility and feasibility
- Determine all applicable rations and metrics and set up debt payment plans
- Answer clients’ questions and provide information
- Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions
- Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
- Documents all customer conversations in loan origination software and timely follow up in CRM
- Assess customer needs, explore all options and introduce different types of loans
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Build long term, trusting relationships with customers
- Ensure customer satisfaction at highest possible level
- Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
- Maintain a positive working relationship with internal departments and external contacts
Loan Officer qualifications and requirements
- Previous working experience as a Loan Officer for (x) year(s)
- BS degree in finance, economics or a similar relevant field
- Hands on experience with computers and banking software
- Outstanding communication and interpersonal skills
- Customer orientation and sales competencies